Serco wins Dubai Metro contract extension to 2021

Serco has signed a two-year extension with Dubai’s Roads and Transport Authority (RTA) to continue operating and maintaining Dubai Metro until September 2021. HE Mattar Al Tayer, director general and chairman of the board of executive directors of the RTA, says: “Serco has delivered operational performance levels on the Dubai Metro with a high train service availability of 99.9% and a punctuality of 99.8%, achieving a record of 204 million journeys in 2018.” The £140m contract includes the operation
April 10, 2019 Read time: 1 min

1676 Serco has signed a two-year extension with Dubai’s Roads and Transport Authority (RTA) to continue operating and maintaining Dubai Metro until September 2021.

HE Mattar Al Tayer, director general and chairman of the board of executive directors of the RTA, says: “Serco has delivered operational performance levels on the Dubai Metro with a high train service availability of 99.9% and a punctuality of 99.8%, achieving a record of 204 million journeys in 2018.”

The £140m contract includes the operation and maintenance of the Red Line expansion which is currently under construction. A test run of the expanded service is expected to start in February next year in readiness for full operation ahead of Expo 2020, which begins in October.

Serco says the Red Line expansion adds 15km and provides Dubai Metro with a total length of 90km and over 120 trains running at peak times.

For more information on companies in this article

Related Content

  • Enforcement suppliers highlight industry best practice
    March 15, 2012
    Major suppliers of enforcement technology highlight the countries, regions or cities that they consider to be leading the way in reduction of road traffic violations. The French government’s ambitious programme of enforcing traffic law violations has proven to be an unrivalled success and is continuing to bring improvements in road safety with innovative enforcement technology.
    Read More
  • Toll performance exceeds expectations, improves travel times
    January 30, 2012
    Jean Harito, Attica Tollway Operations Authority and Steve Morello, Egis Projects describe how looking to exceed contractual obligations makes good operational and business sense. The Attica Tollway is a modern, 65km, access-controlled urban motorway with three lanes in each direction. It constitutes the ring road around the extensive metropolitan area of the Greek capital, Athens, and forms the backbone of the entire road network in the Attica region. By ensuring freeflow operating conditions, the Attica T
    Read More
  • Glasgow’s new Operations Centre has a key role in city’s future
    June 6, 2014
    David Crawford investigates a control centre with a future. Destined to play a central role in keeping the city and its transport running smoothly during the 2014 Commonwealth Games in July, the new Glasgow Operations Centre in Scotland’s largest urban centre formally went live earlier this year. The aim was to dry run its far-reaching integration of previously distinct core systems and familiarise the public with the initial phase of what will be a long-term post-event legacy. The centre brings together, i
    Read More
  • Dynamic charging boosts electric vehicles’ potential
    December 16, 2014
    With an increasing need to use electric vehicles in city centres to reduce pollution, David Crawford looks at various solutions to power delivery. The UN’s September 2014 Climate Summit has added fresh momentum to the drive to increase urban electric vehicle (EV) takeup. It has launched the Urban Electric Mobility Initiative, which wants to see EVs accounting for 30% of all urban travel by 2030, and make cities worldwide more friendly to their use. Encouragingly, the plan is being well supported by commerci
    Read More

Highlighted Content