Skip to main content

Serco wins Dubai Metro contract extension to 2021

Serco has signed a two-year extension with Dubai’s Roads and Transport Authority (RTA) to continue operating and maintaining Dubai Metro until September 2021. HE Mattar Al Tayer, director general and chairman of the board of executive directors of the RTA, says: “Serco has delivered operational performance levels on the Dubai Metro with a high train service availability of 99.9% and a punctuality of 99.8%, achieving a record of 204 million journeys in 2018.” The £140m contract includes the operation
April 10, 2019 Read time: 1 min

1676 Serco has signed a two-year extension with Dubai’s Roads and Transport Authority (RTA) to continue operating and maintaining Dubai Metro until September 2021.

HE Mattar Al Tayer, director general and chairman of the board of executive directors of the RTA, says: “Serco has delivered operational performance levels on the Dubai Metro with a high train service availability of 99.9% and a punctuality of 99.8%, achieving a record of 204 million journeys in 2018.”

The £140m contract includes the operation and maintenance of the Red Line expansion which is currently under construction. A test run of the expanded service is expected to start in February next year in readiness for full operation ahead of Expo 2020, which begins in October.

Serco says the Red Line expansion adds 15km and provides Dubai Metro with a total length of 90km and over 120 trains running at peak times.

For more information on companies in this article

Related Content

  • Outsourcing security weakness for Sweden’s driver and vehicle data
    October 24, 2017
    The security of driver and vehicle data hit the headlines this summer in Sweden and its authorities are still dealing with the fallout. David Crawford reports. epercussions from Sweden’s vehicle data outsourcing scandal continue to reverberate. Transportstyrelsen, the government’s transport agency, came under fire this summer for risking the personal security of over five million motorists by failing to implement full security checks on personnel in other countries to whom individual work packages could
  • Motown morphs into Mobility City
    August 7, 2018
    Detroit was once a byword for urban decay – but ITS America recently held its annual meeting there. This gave David Arminas a chance to assess how fast Motor City is moving down the road to recovery. Motor City, as Detroit is still called, was on its financial knees only five short years ago. The future looked bleak as the city and greater urban area bled jobs and population. It was on 18 July 2013 that Motown, as Detroit is also known, filed for Chapter 9 bankruptcy protection, the
  • Thales builds on Canadian connection for transit R&D
    June 20, 2016
    The Canadian province of Ontario is continuing to benefit from its ongoing investment in transit R&D. David Crawford looks at the impact of new investment. Developing the next generation of urban rail signalling solutions worldwide, with the emphasis on transit security and efficiency, is the goal of a recently-created business partnership between the government of the Canadian province of Ontario and Thales Canada. The wholly-owned subsidiary of the France-HQ'd global defence, aerospace and transportation
  • Dubai Taxi starts remote driver training
    April 24, 2020
    Online audio-visual training engages over 45 drivers daily