RTS upgrades New York bus fleet with Conduent technology

New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m. The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly. Conduent’s Fleet Management System and Servi
June 5, 2018 Read time: 2 mins
New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from 8612 Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m.


The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly.

Conduent’s Fleet Management System and Service will be utilised to help simplify vehicle operations by improving the connectivity with communications on the bus and the system.

The onboard vehicle processor delivers data streams on vehicle performance to a dashboard monitored by dispatchers, drivers, mechanics and supervisors.

Conduent says this process will allow RTS supervisors to access data for buses on the road and respond quicker to accidents or breakdowns.

Don Hubicki, general manager, Conduent Transportation, says riders will have more options when planning routes through a GPS system accessible through RTS’ Where’s My Bus? app and website.

“By knowing in advance about roadway restrictions or delays, riders can make instant travel decisions to ensure they get where they need to be on time,” Hubicki adds.

In addition, an enhanced vehicle inspection tool will allow RTS operators to record bus inspection results at the start and end of shifts. Meanwhile, staff will be able to notify drivers and passengers of route changes through the system’s improved detour management features.

Related Content

  • January 4, 2019
    Conduent extends contactless payment
    Conduent has extended its contactless card payment system to Line 3 of Puebla’s Red Urbana de Transporte Articulado (RUTA) bus rapid transit system in Mexico. The technology has replaced all free-standing ticket machines. Conduent’s system allows riders to tap their phone or Puebla contactless card at validators. Also, the solution has replaced inspector terminals, validators and access control gates. According to Conduent, the upgrade provides all three lines with fleet management capabilities which will h
    Read More
  • April 24, 2013
    Business intelligence improves bus fleet management
    Innovative use of fleet management-generated data has optimised passenger service running times and achieved full payback in its first quarter Metro Vancouver’s South Coast British Columbia Transportation Authority (TransLink) has gained substantial benefits in bus idle time savings from a business intelligence (BI) solution, built from data captured in its ITS-based fleet management system. Delivered by public transport ITS specialist Init under a contract awarded in 2006, this includes on-board computers,
    Read More
  • December 22, 2017
    GMV system upgrades Cyprus's buses to improve traffic conditions
    Cyprus's Transport and communications minister, Marios Demetriadis, travelled onboard one of the country's modernized buses fitted with GMV's fleet-management system to provide riders with real-time, bus stop and status information and improve the region's public transport services. This equipment has been installed in two-thirds of the 790 vehicles and will include fleets from Nicosia and Limassol in December.
    Read More
  • January 20, 2012
    Social media a one-stop shop for travel information
    Exponentially widening mobile phone ownership is opening up the field to new ways of obtaining and disseminating better travel information from and to public transport users, via for example social media and tracking riders' phones. Over 50 US transit agencies, including major actors such as TriMet, in the metropolitan area of Portland, Oregon, Dallas Area Rapid Transit in Texas, and San Francisco's Bay Area Rapid Transit District (BART), as well as smaller operators, now have Facebook and/or Twitter accoun
    Read More

Highlighted Content