Skip to main content

RTS upgrades New York bus fleet with Conduent technology

New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m. The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly. Conduent’s Fleet Management System and Servi
June 5, 2018 Read time: 2 mins
New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from 8612 Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m.


The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly.

Conduent’s Fleet Management System and Service will be utilised to help simplify vehicle operations by improving the connectivity with communications on the bus and the system.

The onboard vehicle processor delivers data streams on vehicle performance to a dashboard monitored by dispatchers, drivers, mechanics and supervisors.

Conduent says this process will allow RTS supervisors to access data for buses on the road and respond quicker to accidents or breakdowns.

Don Hubicki, general manager, Conduent Transportation, says riders will have more options when planning routes through a GPS system accessible through RTS’ Where’s My Bus? app and website.

“By knowing in advance about roadway restrictions or delays, riders can make instant travel decisions to ensure they get where they need to be on time,” Hubicki adds.

In addition, an enhanced vehicle inspection tool will allow RTS operators to record bus inspection results at the start and end of shifts. Meanwhile, staff will be able to notify drivers and passengers of route changes through the system’s improved detour management features.

For more information on companies in this article

Related Content

  • Panasonic in Colorado: Rocky mountain way
    December 3, 2018
    Panasonic is at the heart of a C-V2X project which began last year in Colorado. The company’s smart mobility boss Chris Armstrong tells Adam Hill how it is working out Colorado needs traffic and transport solutions – and fast. The US state’s population has grown 50% in the last 20 years and another 50% hike is predicted in the next 20. It also spends more than $13 billion in roadway crash costs each year. In 2015, 546 people died in traffic-related crashes, and more than 3,000 were seriously injured.
  • Greenowl brings bespoke traveller information one step closer
    June 4, 2015
    Greenowl’s voice-only congestion warning smartphone app alerts drivers to problems ahead and could be the way ahead for traffic information. If there is one point Matt Man, CEO of Canadian company Greenowl, wants to make clear from the start, it is that his company’s app is not a navigation system. He says: “Our system does not direct drivers to their destination because we mainly focus on commuters who know how to get to where they are going and only need information about any delays and incidents ahead of
  • Troopers in the TOC – a recipe for success
    May 11, 2016
    A traffic incident management project in Arizona has speeded up reopening closed lanes and saved an estimated $165m through reducing traffic delays. The process for clearing roadway incidents on the Maricopa County freeways in Arizona has always reflected industry best practice with, for instance, a live feed of freeway cameras to the Arizona Department of Public Safety’s (DPS) dispatch centre and the City of Phoenix Fire dispatch centre. The region has nearly 480km (300 miles) of freeway connecting 27 citi
  • Slalom Consulting wins New York MTA app quest challenge
    March 14, 2012
    Slalom Consulting's NYC Station Finder has won the special Large Organisation Award in the New York Metropolitan Transportation Authority's App Quest Challenge.