RTS upgrades New York bus fleet with Conduent technology

New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m. The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly. Conduent’s Fleet Management System and Servi
June 5, 2018 Read time: 2 mins
New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from 8612 Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m.


The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly.

Conduent’s Fleet Management System and Service will be utilised to help simplify vehicle operations by improving the connectivity with communications on the bus and the system.

The onboard vehicle processor delivers data streams on vehicle performance to a dashboard monitored by dispatchers, drivers, mechanics and supervisors.

Conduent says this process will allow RTS supervisors to access data for buses on the road and respond quicker to accidents or breakdowns.

Don Hubicki, general manager, Conduent Transportation, says riders will have more options when planning routes through a GPS system accessible through RTS’ Where’s My Bus? app and website.

“By knowing in advance about roadway restrictions or delays, riders can make instant travel decisions to ensure they get where they need to be on time,” Hubicki adds.

In addition, an enhanced vehicle inspection tool will allow RTS operators to record bus inspection results at the start and end of shifts. Meanwhile, staff will be able to notify drivers and passengers of route changes through the system’s improved detour management features.

Related Content

  • May 27, 2014
    Connecticut Transit uses web feedback to improve user experience
    Connecticut champions open government and open data to help fostertransparency, accountability and citizen engagement – and that includes transportation matters as Andrew Bardin Williams discovers. The last thing anyone wanted was to inconvenience or displace others - least of all people who lived and worked in the neighbourhood. Yet, workers in an office building in downtown New Haven, Conn., were tired of shuffling through hoards of people who kept sitting on the stoop to the building while waiting for th
    Read More
  • March 7, 2018
    RIPTA install fare management platform for bus fleet
    The Rhode Island Public Transportation Authority (RIPTA) has selected Init to implement an account-based electronic fare and back-office revenue management system on their fixed-route fleet of over 240 buses. The platform is intended to allow passengers to board faster and receive more convenient fare options. Once completed, the solution will allow passengers to pay fares by tapping their card or mobile device on a validator. Init’s Mobilevario will calculate the fare, validate the transaction against the
    Read More
  • November 10, 2017
    Keeping cyber criminals from your website
    If a hacker can penetrate your website, they can do business as you. Joe Dysart explains how you and your customers may not discover the fraud for some time. In the latest twist on identity theft, hackers are clandestinely taking over business websites - and then brazenly billing visiting customers as if the sites are their own.
    Read More
  • February 3, 2012
    Pioneering new passenger information systems
    Chicago pioneers new passenger information initiatives. By David Crawford
    Read More

Highlighted Content