RTS upgrades New York bus fleet with Conduent technology

New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m. The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly. Conduent’s Fleet Management System and Servi
June 5, 2018 Read time: 2 mins
New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from 8612 Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m.


The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly.

Conduent’s Fleet Management System and Service will be utilised to help simplify vehicle operations by improving the connectivity with communications on the bus and the system.

The onboard vehicle processor delivers data streams on vehicle performance to a dashboard monitored by dispatchers, drivers, mechanics and supervisors.

Conduent says this process will allow RTS supervisors to access data for buses on the road and respond quicker to accidents or breakdowns.

Don Hubicki, general manager, Conduent Transportation, says riders will have more options when planning routes through a GPS system accessible through RTS’ Where’s My Bus? app and website.

“By knowing in advance about roadway restrictions or delays, riders can make instant travel decisions to ensure they get where they need to be on time,” Hubicki adds.

In addition, an enhanced vehicle inspection tool will allow RTS operators to record bus inspection results at the start and end of shifts. Meanwhile, staff will be able to notify drivers and passengers of route changes through the system’s improved detour management features.

For more information on companies in this article

Related Content

  • Init installs e-fare system on over 530 bus routes in Orange County
    February 23, 2018
    Init has installed its e-fare validators on more than 530 fixed-route buses that belong to the Orange County Transportation Authority (OCTA) as part of a system-wide project. The upgrade is expected to improve passenger experience by providing a more convenient payment option while allowing for potential future regional fare integration. Through the OC Bus Mobile app, riders can now scan a QR code from their smartphones on the validators to pay for fares when boarding a bus. In addition, the validators
    Read More
  • Caltrans takes the long view of transport
    October 21, 2016
    Caltrans’ Malcolm Dougherty took time out of his schedule at ITS America 2016 in San Jose to talk to ITS International about current and future challenges. As director of California Department of Transportation (Caltrans) since mid-2012, many would say that Malcolm Dougherty has one of the best jobs in transportation. Caltrans is one of the most progressive and innovative transport authorities, implementing policies to encourage cycling, piloting new
    Read More
  • Transit worker deaths highlight pandemic danger 
    April 14, 2020
    Keeping public transport services going during the coronavirus pandemic has resulted in a startling death toll among essential workers such as train and bus drivers.
    Read More
  • The path to safer roads: America can learn from Europe’s example, says Verra Mobility
    May 1, 2024
    Many US states are establishing road safety programmes that will inspire others. TJ Tiedje, vice president commercial at Verra Mobility, explains why this is important
    Read More

Highlighted Content