Real time passenger information now available

New York State’s Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed. Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through
December 1, 2014 Read time: 2 mins
New York State’s 5909 Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed.


Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through the trip planner on its website or by speaking with a customer service representative at CDTA’s call centre. Customers will now see a gray clock icon near a route that indicates real time information is available.

Real time passenger information has been available to Bus Rapid Transit BusPlus customers since its inception in 2011. Customers can access real time information by downloading the free BusPlus application for devices operating on Apple and Android platforms. Customers can also access BusPlus real time passenger information through digital signage at stations, online, through text messaging, and via e-mail.

CDTA tracks its vehicles using GPS devices to report bus location data back to its servers. This information allows CDTA to estimate when the buses will arrive at a stop. If a bus goes off its regular route, the system may not be able to fully predict accurate arrival times.

“We are pleased to roll out the one thing our customers, partners and the community at large have consistently asked for,” said CDTA chairman of the Board David M. Stackrow. “Passengers will have a more convenient and reliable experience because they will be better able to track the services they are using and plan more effectively.”

For more information on companies in this article

Related Content

  • TfL launches Countdown digital information signs
    June 3, 2013
    Following a successful trial in London, Transport for London (TfL) has launched a new Countdown digital sign service, providing a new way to deliver tailored live bus arrival information cheaply and effectively to a range of public locations, such as hospital waiting rooms, schools or shopping centre foyers. The trial demonstrated the signs worked well, delivering clear, easily accessible information about local bus services, utilising existing IT and display equipment in public locations.
    Read More
  • Moovit: Gut feelings no match for data
    August 7, 2019
    Cities that bring in mobility services without data might be missing out on areas where demand is highest. Ben Spencer talks to Moovit’s Alon Shantzer about how the company is helping customers to pinpoint the right locations Launching mobility services without taking into account public transportation data can lead to chaos in cities. That’s the view of Alon Shantzer, vice president international sales at Moovit, the Mobility as a Service (MaaS) provider and transit app. “The data we have can define
    Read More
  • Wireless traffic data in real time
    January 31, 2012
    The effect of moving objects on the electromagnetic landscape set up by cellular telephony networks can be detected and interpreted to give real-time traffic data across large geographical areas at low cost. Here, we revisit the Celldar concept. Global economic downturn has pushed public-sector agencies, transport administrations among them, to push even harder for cost efficiencies. Unfortunately, when it comes to transport safety and efficiency the public sector often has to work up to a cost rather than
    Read More
  • BART launches multi-modal trip planner app in San Francisco
    January 22, 2019
    Bay Area Rapid Transit (BART) has launched a trip planner app in San Francisco to provide commuters with access to various transportation modes and information on service disruptions. The BART Trip Planner was developed in collaboration with HaCon – whose software processes transit data from more than 30 operators including buses, trains, ferries and cable cars. BART says the app takes walking, cycling and car routes and the state of traffic into account to give users a realistic comparison of their commu
    Read More

Highlighted Content