Skip to main content

Real time passenger information now available

New York State’s Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed. Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through
December 1, 2014 Read time: 2 mins
New York State’s 5909 Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed.


Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through the trip planner on its website or by speaking with a customer service representative at CDTA’s call centre. Customers will now see a gray clock icon near a route that indicates real time information is available.

Real time passenger information has been available to Bus Rapid Transit BusPlus customers since its inception in 2011. Customers can access real time information by downloading the free BusPlus application for devices operating on Apple and Android platforms. Customers can also access BusPlus real time passenger information through digital signage at stations, online, through text messaging, and via e-mail.

CDTA tracks its vehicles using GPS devices to report bus location data back to its servers. This information allows CDTA to estimate when the buses will arrive at a stop. If a bus goes off its regular route, the system may not be able to fully predict accurate arrival times.

“We are pleased to roll out the one thing our customers, partners and the community at large have consistently asked for,” said CDTA chairman of the Board David M. Stackrow. “Passengers will have a more convenient and reliable experience because they will be better able to track the services they are using and plan more effectively.”

Related Content

  • September 12, 2012
    Sacramento Regional Transit launches mobile bus tracker
    Following the introduction of its real-time online bus tracking system, Sacramento Regional Transit (RT) in California has launched a new free app for iPhone and Android that enables passengers to track any bus approaching a bus stop. RT’s online real-time bus tracking allows RT call center specialists and passengers to view the location of any bus moving in real time on a virtual map and sign up for email or text alerts telling them when the bus has arrived at a given stop. According to Mike Mattos of Sa
  • May 21, 2025
    North Carolina moves ahead with Moovit
    US city of Burlington's transport users can also access Uber in app
  • May 31, 2013
    Washington DC gets multimodal transportation information displays
    US-headquartered digital signage specialist Transit Screen has partnered with local Business Development Agencies (BID) Business Improvement Districts in what is said to be Washington, DC’s, first real-time multimodal display of transportation information. The Transit Screen displays provide a live, real-time snapshot of all Metro, Capital BikeShare, Metrobus, Circulator, and ART bus transit arrivals at a given location.
  • January 10, 2013
    Spokane Transit Authority expands public transport system
    Public transport passengers in Spokane, Washington, US, are to get real time transit information both on and off the vehicle. Passenger transport systems provider Trapeze Group is to extend the current Spokane Transit Authority (STA) Trapeze transit enterprise system to include a comprehensive intelligent transportation system to help them better manage their fixed-route bus service and provide passengers with real time transit information. The Trapeze solution for STA includes computer-aided dispatch and