Real time passenger information now available

New York State’s Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed. Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through
December 1, 2014 Read time: 2 mins
New York State’s 5909 Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed.


Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through the trip planner on its website or by speaking with a customer service representative at CDTA’s call centre. Customers will now see a gray clock icon near a route that indicates real time information is available.

Real time passenger information has been available to Bus Rapid Transit BusPlus customers since its inception in 2011. Customers can access real time information by downloading the free BusPlus application for devices operating on Apple and Android platforms. Customers can also access BusPlus real time passenger information through digital signage at stations, online, through text messaging, and via e-mail.

CDTA tracks its vehicles using GPS devices to report bus location data back to its servers. This information allows CDTA to estimate when the buses will arrive at a stop. If a bus goes off its regular route, the system may not be able to fully predict accurate arrival times.

“We are pleased to roll out the one thing our customers, partners and the community at large have consistently asked for,” said CDTA chairman of the Board David M. Stackrow. “Passengers will have a more convenient and reliable experience because they will be better able to track the services they are using and plan more effectively.”

For more information on companies in this article

Related Content

  • Multi-operator, multi-mode integrated travel information
    February 1, 2012
    David Crawford looks forward to the completion of Stockholm's JustNu project. End-2010 is the target date for delivery of the final stages of Stockholm public transport authority (PTA) Stockholms Lokaltrafik (SL)'s ambitious JustNu (Right Now) integrated travel information system. Installation began in 2004, and the result will represent a large-scale and highly exportable solution to the need for harmonisation of traveller information in urban regions with multiple transport operators.
    Read More
  • DC selects Parkmobile for city-wide pay by phone parking
    February 2, 2012
    The District Department of Transportation (DDOT) and Parkmobile have announced a programme that will allow residents, workers and visitors to use their mobile phones to pay for parking at all of the approximately 17,000 on-street metered spaces throughout the District of Columbia.
    Read More
  • MTA announces finalists for Transit Tech Lab in New York
    February 27, 2019
    The Metropolitan Transportation Authority (MTA) and non-profit organisation Partnership for New York City have announced six finalists for the inaugural Transit Tech Lab programme. The eight-week project will allow the technology companies to introduce products to New York’s transportation agencies which are expected to improve subway and bus services. Participants will employ predictive maintenance to help reduce cost and subway delays, deploy a platform for transit network planning, utilise comp
    Read More
  • Jonathan Raper from TransportAPI is surfing the open data tidal wave
    August 13, 2015
    Jonathan Raper, managing director of the TransportAPI talks to Colin Sowman about the benefits open data can bring to the public transport sector. That the digital revolution would change the world, including transport, was never in doubt but the question has always been: how? Now, with the ‘Millennium Bug’ relegated to a question on quiz shows, the potential and challenges of digital technology are starting to take shape - and Jonathan Raper is in the vanguard. Raper is managing director of the open data t
    Read More

Highlighted Content