Real time passenger information now available

New York State’s Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed. Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through
December 1, 2014 Read time: 2 mins
New York State’s 5909 Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed.


Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through the trip planner on its website or by speaking with a customer service representative at CDTA’s call centre. Customers will now see a gray clock icon near a route that indicates real time information is available.

Real time passenger information has been available to Bus Rapid Transit BusPlus customers since its inception in 2011. Customers can access real time information by downloading the free BusPlus application for devices operating on Apple and Android platforms. Customers can also access BusPlus real time passenger information through digital signage at stations, online, through text messaging, and via e-mail.

CDTA tracks its vehicles using GPS devices to report bus location data back to its servers. This information allows CDTA to estimate when the buses will arrive at a stop. If a bus goes off its regular route, the system may not be able to fully predict accurate arrival times.

“We are pleased to roll out the one thing our customers, partners and the community at large have consistently asked for,” said CDTA chairman of the Board David M. Stackrow. “Passengers will have a more convenient and reliable experience because they will be better able to track the services they are using and plan more effectively.”

For more information on companies in this article

Related Content

  • Delivering accurate bus information
    July 27, 2012
    John C. Toone, King County Metro, describes the transition to an IntelliDrive-led approach to communication and information sharing in line with the introduction of a new bus rapid transit service. King County Metro (KC Metro), which serves Seattle, Bellevue and over 20 suburban towns, has been active in the development of intelligent transportation systems for many years. It has operated a signpost-based AVL system for more than a decade and has used this to provide bus location information to the public o
    Read More
  • Bespoke ITS is helping to reduced collisions on America’s rural roads
    October 22, 2014
    David Crawford cherrypicks conference and award highlights Almost 30% of all US citizens live in rural areas or very small communities, and 34 of the 50 states exceed this level in their own populations, with the proportions rising as high as 85%. And although rural routes carry only 35% of all traffic, the accidents that occur on them account for some 54% of all US road traffic accident deaths.
    Read More
  • Mauritius sets out to modernise public transport 
    March 19, 2020
    The National Land Transport Authority (NLTA) in Mauritius is using LIT Transit's mobility platform to provide integrated mobility management and passenger information capabilities on public transport. 
    Read More
  • Getting real with fleet management and passenger information
    September 2, 2013
    UK ticketing technology company Parkeon has partnered with information specialist Cloud Amber to develop a new way of using the in-built GPS/GPRS functionality of an electronic ticket machine to improve the scope and accuracy of real time information systems while reducing system cost, complexity and maintenance requirements. Newport Transport is to take advantage of the alliance to become one of the first bus operators in the country to take direct control of its real time information systems, using the t
    Read More

Highlighted Content