Real time passenger information now available

New York State’s Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed. Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through
December 1, 2014 Read time: 2 mins
New York State’s 5909 Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed.


Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through the trip planner on its website or by speaking with a customer service representative at CDTA’s call centre. Customers will now see a gray clock icon near a route that indicates real time information is available.

Real time passenger information has been available to Bus Rapid Transit BusPlus customers since its inception in 2011. Customers can access real time information by downloading the free BusPlus application for devices operating on Apple and Android platforms. Customers can also access BusPlus real time passenger information through digital signage at stations, online, through text messaging, and via e-mail.

CDTA tracks its vehicles using GPS devices to report bus location data back to its servers. This information allows CDTA to estimate when the buses will arrive at a stop. If a bus goes off its regular route, the system may not be able to fully predict accurate arrival times.

“We are pleased to roll out the one thing our customers, partners and the community at large have consistently asked for,” said CDTA chairman of the Board David M. Stackrow. “Passengers will have a more convenient and reliable experience because they will be better able to track the services they are using and plan more effectively.”

For more information on companies in this article

Related Content

  • Success of Transport for London’s real time bus information service
    October 18, 2012
    Since its launch a year ago, the UK’s Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day. TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital. These provide clearer amber text on
    Read More
  • GMV to modernise Rabat’s bus transit system
    July 17, 2019
    GMV is to provide fare collection, fleet management and passenger information systems for 350 buses operating in Morocco’s capital Rabat. The technology business group is carrying out the project in support of an agreement between Spanish transport operator Alsa and local firm Citybus Transport to manage Rabat’s urban transport system. GMV says its advanced fleet management system will allow the whole service to be managed and monitored based on vehicle positioning information. The fleet’s movements will
    Read More
  • Montreal’s buses to get GPS and real-time information
    September 10, 2012
    Bus passengers in Montreal will soon be able to plan their journey using real time information, making trip planning easier and reducing frustration over late buses. The Société de transport de Montréal (STM) has approved a US$93 million contract to equip its 1,900 buses with a system, called iBus, that monitors the location of buses using GPS and relays that data to users via the web and smartphones.
    Read More
  • Mobilising data for the future of urban transport
    August 8, 2018
    It's not just gathering the data that's important, says Johan Herrlin - it's making sure that transport organisations share it with one another that will determine travellers' satisfaction. Data is transforming the way we move around cities, from family car journeys to the daily train commute. Gone are the days when travelling from A to B meant remembering your AA map and having to ask for directions at regular intervals. If you were trying to navigate London as a tourist a mere decade ago, it required
    Read More

Highlighted Content