Skip to main content

New York’s MTA chooses Masabi’s mobile ticketing

Mobile ticketing and payments specialist Masabi has been selected by New York’s Metropolitan Transportation Authority (MTA) to provide mobile ticketing for both the Metro-North Railroad (MNR) and Long Island Rail Road (LIRR). Masabi’s mobile ticketing technology will allow passengers to quickly and securely buy and use electronic tickets for both railroads using a mobile ticketing application or website with payment being made via either debit or credit card. Tickets are sent to users’ phones in the form
May 2, 2014 Read time: 2 mins
Mobile ticketing and payments specialist 6870 Masabi has been selected by New York’s 1267 Metropolitan Transportation Authority (MTA) to provide mobile ticketing for both the Metro-North Railroad (MNR) and Long Island Rail Road (LIRR).

Masabi’s mobile ticketing technology will allow passengers to quickly and securely buy and use electronic tickets for both railroads using a mobile ticketing application or website with payment being made via either debit or credit card. Tickets are sent to users’ phones in the form of an electronic ticket that can be validated visually by conductors, or as an encrypted barcode that can be scanned by a conductor’s handheld device to verify that the barcode is valid.

The MTA will be using Masabi’s JustRide platform, a deployment proven, end-to-end mobile ticketing and fare collection system. The award-winning product includes features such as ticket purchase, user display and easy validation together with sophisticated back-end infrastructure for secure payments, ticket management, customer service, reporting and real-time analytics.

“This is a step forward as we look to use the latest technologies available to make fare payment at all our agencies easier, faster, and more convenient,” said Thomas F. Prendergast, chairman and CEO of the MTA.

"Mobile ticketing is all about making life easier for transit riders," said Ben Whitaker, CEO of Masabi, while Josh Robin, VP of North America, Masabi, said “As a lifelong Metro-North rider, it is exciting to be bringing our technology to New York’s commuter railroads. With our technology, the MTA will be able to deliver industry-leading innovation to its riders at a fraction of the cost of traditional fare payment technology.”

For more information on companies in this article

Related Content

  • SolTrans deepens ties with Transit 
    December 29, 2021
    Public transport riders in California are aided by real-time ETAs, trip planning and navigation
  • Masabi: bespoke tech is holding transit agencies back
    September 30, 2019
    Sixty per cent of transit agencies looking to use account-based ticketing are struggling with bespoke technology which is slow to deploy and costly to maintain, claims Masabi. Masabi CEO Brian Zanghi says agencies have been “denied access” to systems that keep pace with technology in a cost-effective way and have had to invest in bespoke automatic fare collection (AFC) systems. “This has led to limited innovation with some agencies able to purchase the latest systems but leaving many underserved and left
  • Smart phones offer smarter way to pay for travel
    December 16, 2013
    David Crawford reviews developments in near field communications for mass transit payments. ‘A carefully-designed and well-implemented mobile near field communications (NFC) solutions can give passengers a compelling experience that will encourage them to make greater use of public transport.’ That was the confident conclusion of a recent joint White Paper drawn up by the International Association of Public Transport and the global mobile operators’ representative group GSMA.
  • French rail company trials new Xerox intelligent ticket gate
    February 12, 2016
    French rail operator SNCF is piloting Xerox’s new intelligent, transportation ticket gate that uses three-dimensional (3D) scanning to accurately distinguish between valid passengers and tailgating fare dodgers, something that the company says systems based on infrared sensing devices find difficult to do. The gate features an LED strip bordering glass doors that changes colour to indicate to travellers whether the gate is operational and their ticket has been validated or rejected. When a fare dodger is de