Skip to main content

New York's Metro-North Railroad to test smartphone tickets

The Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper. During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination
July 13, 2012 Read time: 2 mins
The 1267 Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper.

During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination, using their credit or debit cards to make the purchase.

The time and date stamped electronic ticket shows up on the purchaser’s phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a barcode that can be scanned by a conductor’s hand held device to verify that the barcode is valid.

Next month, railroad staff will begin testing the mobile ticketing technology including a time measurement study to compare the new method to current on-board ticket selling, collection and inspection. Efficacy and anti-fraud measures also will be tested. If successful, Metro-North Railroad plans to expand the pilot to its customers.

“Smartphones have the potential to transform the public transit systems across the United States. Passengers will be able to quickly and easily find, buy and display tickets on their phones wherever they are without having to worry about carrying cash or waiting in line, thereby providing a better commuter experience,” said Giacomo Biggiero, director of Masabi US. The company also is working with 5200 Massachusetts Bay Transportation Authority (MBTA) to introduce a smartphone rail ticketing system later this year.

For more information on companies in this article

Related Content

  • Washington State’s Community Transit launches real time bus information
    October 25, 2012
    Community Transit in Washington State in the US is equipping all its buses with GPS, automatic passenger counters and other technology that will improve operations, enhance the customer experience, and eventually allow customers to get real-time bus information by phone, computer or mobile device. The Transit Technologies pilot project was launched on a small set of commuter buses to downtown Seattle
  • Moscow to launch peer-to-peer car-share
    September 25, 2020
    Russian capital is also introducing facial recognition payment on metro, authorities say
  • Oregon tests new mileage-base charging scheme
    August 5, 2013
    Jack Opiola from D’Artagnan Consulting LLP explains Oregon’s latest moves which mandated a trial of mileage-based road use charging. In 1919, Oregon made the 20th century’s most significant contribution to transportation funding policy, becoming the first state in America to implement a gas tax to pay for roads. This summer Oregon’s Legislature passed, and Governor John Kitzhaber signed into law, Senate Bill 810 which requires a distance-based road usage charge for 5,000 volunteer vehicles by 1 July 2015. T
  • Caltrans develops remote remedy for ailing VMS
    February 18, 2014
    A remote diagnostic system for variable message signs keeps Caltrans staff safer and makes them more efficient. District 12 of the California Department of Transportation (Caltrans) maintains roads in Orange County including 292 route miles of freeway lanes and 240 directional miles of full-time high occupancy vehicle or carpool lanes. All of these lanes are controlled from the district’s transportation management centre (TMC) using a network of 58 variable message signs (VMS) positioned alongside or abo