Skip to main content

New York's Metro-North Railroad to test smartphone tickets

The Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper. During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination
July 13, 2012 Read time: 2 mins
The 1267 Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper.

During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination, using their credit or debit cards to make the purchase.

The time and date stamped electronic ticket shows up on the purchaser’s phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a barcode that can be scanned by a conductor’s hand held device to verify that the barcode is valid.

Next month, railroad staff will begin testing the mobile ticketing technology including a time measurement study to compare the new method to current on-board ticket selling, collection and inspection. Efficacy and anti-fraud measures also will be tested. If successful, Metro-North Railroad plans to expand the pilot to its customers.

“Smartphones have the potential to transform the public transit systems across the United States. Passengers will be able to quickly and easily find, buy and display tickets on their phones wherever they are without having to worry about carrying cash or waiting in line, thereby providing a better commuter experience,” said Giacomo Biggiero, director of Masabi US. The company also is working with 5200 Massachusetts Bay Transportation Authority (MBTA) to introduce a smartphone rail ticketing system later this year.

Related Content

  • October 31, 2017
    Masabi, Keolis and Famoco launch mass market mobile ticket validator
    Masabi and Keolis, through its digital subsidiary Kisio Digital (KD) and Famoco, has launched a mass market mobile ticket validator that reduces the cost of over a thousand dollars per unit on previous models with a new device priced in the hundreds. It is designed with the intention of enabling multi-door boarding, which reduces bus dwell time and increases average bus speed. The device is currently being piloted in the public transport network of Orléans Métropole, in collaboration with Keolis Orléans
  • July 17, 2020
    Uber app now includes US public transit agencies
    The ride-hailing app's users are able to buy journey tickets in Ohio and Kentucky
  • July 16, 2012
    A fresh approach to electronic fee collection
    The Utah Transit Authority (UTA) is pioneering fresh approaches to Electronic Fee Collection (EFC) deployment in the US. Its new system, operational since January 2009 on all buses and commuter trains, is the country's first full-network rollout of transit e-ticketing technology built on an open-payment network, according to the organisation's Technology Programme Development Manager Craig Roberts.
  • March 26, 2014
    First Capital Connect launches mobile ticketing app
    US bus operator First Capital Connect has announced the launch of its new queue-reducing mobile ticketing app, allowing passengers to use their mobile phone or tablet as a ticket machine. Developed by Masabi, the app can be downloaded the app to the user’s phone, enabling them to instantly purchase peak and certain off-peak tickets for immediate use.