Skip to main content

New York's Metro-North Railroad to test smartphone tickets

The Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper. During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination
July 13, 2012 Read time: 2 mins
The 1267 Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper.

During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination, using their credit or debit cards to make the purchase.

The time and date stamped electronic ticket shows up on the purchaser’s phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a barcode that can be scanned by a conductor’s hand held device to verify that the barcode is valid.

Next month, railroad staff will begin testing the mobile ticketing technology including a time measurement study to compare the new method to current on-board ticket selling, collection and inspection. Efficacy and anti-fraud measures also will be tested. If successful, Metro-North Railroad plans to expand the pilot to its customers.

“Smartphones have the potential to transform the public transit systems across the United States. Passengers will be able to quickly and easily find, buy and display tickets on their phones wherever they are without having to worry about carrying cash or waiting in line, thereby providing a better commuter experience,” said Giacomo Biggiero, director of Masabi US. The company also is working with 5200 Massachusetts Bay Transportation Authority (MBTA) to introduce a smartphone rail ticketing system later this year.

For more information on companies in this article

Related Content

  • Unitronic serves up smart hospitality solutions
    November 4, 2014
    Restaurants, bars and cafes will be able to speed order times and improve customer service with the help of two new products from Singapore-based Unitronic. The company unveiled its eMenu and eWaiter products, which bring digital innovation to the front and back of house. The e-Waiter solution is a tablet-based table-top or wall-mounted system enabling customers to select their food and drink orders and send them to the kitchen or bar for preparation. They can track the status of their order, add requests o
  • Indra speeds Madrid metro ticketing
    April 14, 2021
    Indra's ticketing system prototypes to enable contactless payments in Spanish capital
  • Masabi provides contactless ticketing system for Bilbobus riders
    November 19, 2018
    Masabi has added contactless EMV ticketing capabilities to its Justride platform in the city of Bilbao, Spain. The technology will allow commuters travelling on Bilbobus vehicles to pay for fares via contactless bank cards. The company says fare collection is enabled via a cloud-based system which reduces the cost of running and maintaining IT infrastructure. Also, the system can be configured to meet specific fare and policy requirements such as entitlements, fare capping and best fare finding.
  • Nantes and Lyon to upgrade ticketing
    May 23, 2014
    Xerox is to begin upgrading the bank card payment modules in devices on the public transport networks of Nantes in north-west France and Lyon in south-east France, to ensure they conform to the latest banking standards. Ticket vending machines in both Nantes and Lyon and ticket booking office terminals in Lyon, installed between 2000 and 2005, will be upgraded.