Skip to main content

New York's Metro-North Railroad to test smartphone tickets

The Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper. During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination
July 13, 2012 Read time: 2 mins
The 1267 Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper.

During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination, using their credit or debit cards to make the purchase.

The time and date stamped electronic ticket shows up on the purchaser’s phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a barcode that can be scanned by a conductor’s hand held device to verify that the barcode is valid.

Next month, railroad staff will begin testing the mobile ticketing technology including a time measurement study to compare the new method to current on-board ticket selling, collection and inspection. Efficacy and anti-fraud measures also will be tested. If successful, Metro-North Railroad plans to expand the pilot to its customers.

“Smartphones have the potential to transform the public transit systems across the United States. Passengers will be able to quickly and easily find, buy and display tickets on their phones wherever they are without having to worry about carrying cash or waiting in line, thereby providing a better commuter experience,” said Giacomo Biggiero, director of Masabi US. The company also is working with 5200 Massachusetts Bay Transportation Authority (MBTA) to introduce a smartphone rail ticketing system later this year.

Related Content

  • New York MTA boosts cycle parking options
    March 2, 2022
    Grand Central six-space pod is one-year pilot between MTA Metro-North Railroad and Oonee
  • Contactless payment technology available for Edinburgh’s Trams
    January 31, 2018
    Parkeon Transportations has upgraded 51 Edinburgh Trams ticketing terminals to accept contactless debit and credit cards, along with Apple Pay and Android Pay on mobile devices with the intention of enabling commuters to purchase tickets easier and quicker. It has reached 50% of all terminal-based transactions in the first two weeks.
  • Mobile payment technologies for Australia
    October 11, 2016
    Contactless technology, the ability to tap your bank issued card or enabled mobile device to make a payment, has brought speed and simplicity to the in-store shopping experience. Doug Howe explains how innovations, like Contactless, in the mobile and banking industries have the potential to transform public transportation. Q Why is public transportation ripe for transformation? A Today, more than half the world’s population lives in cities; that’s a figure set to increase to 70% by 2050. International
  • Muvo e-ticketing card launched in South Africa
    September 10, 2012
    The successful launch of the Muvo SmartCard marks the beginning of the modern era of e-ticketing in the Durban region in South Africa. The Muvo card replaces ordinary tickets and functions as a kind of electronic wallet, allowing cash or ticket products to be loaded on to it at electronic terminals. As part of the new infrastructure, the eThekwini Transport Authority (ETA) purchased the Almex Electronic Fare Collection system with ticket printer from German manufacturer Hoeft & Wessel. The system has been