Skip to main content

New York's Metro-North Railroad to test smartphone tickets

The Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper. During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination
July 13, 2012 Read time: 2 mins
The 1267 Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper.

During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination, using their credit or debit cards to make the purchase.

The time and date stamped electronic ticket shows up on the purchaser’s phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a barcode that can be scanned by a conductor’s hand held device to verify that the barcode is valid.

Next month, railroad staff will begin testing the mobile ticketing technology including a time measurement study to compare the new method to current on-board ticket selling, collection and inspection. Efficacy and anti-fraud measures also will be tested. If successful, Metro-North Railroad plans to expand the pilot to its customers.

“Smartphones have the potential to transform the public transit systems across the United States. Passengers will be able to quickly and easily find, buy and display tickets on their phones wherever they are without having to worry about carrying cash or waiting in line, thereby providing a better commuter experience,” said Giacomo Biggiero, director of Masabi US. The company also is working with 5200 Massachusetts Bay Transportation Authority (MBTA) to introduce a smartphone rail ticketing system later this year.

Related Content

  • January 4, 2016
    Mumbai launches mobile ticketing
    The Navi Mumbai Municipal Transport Corporation (NMMT) has launched the Ridlr mobile ticketing service for buses in Mumbai, enabling passengers to book tickets in advance via the Ridlr app available on Google Play Store. Ridlr is a commuting app which provides real time information for diverse transit modes, including train, bus and metro along with mobile ticketing needs. Ridlr also gives its commuters live traffic updates so that the commuters can steer clear of congestion by taking alternate routes.
  • June 6, 2012
    Düsseldorf orders 540 e-ticketing machines
    Hoeft & Wessel has received an order from Rheinbahn, the company responsible for the public transport system in Germany's Düsseldorf and the surrounding region, for the installation of e-ticketing machines (ETMs) with an integrated boarding control system.
  • August 30, 2019
    Masabi unveils ticketing solution

    Masabi has launched Justride Validator, a ticketing device which it says will make account-based ticketing available for transport authorities of any size.

  • January 25, 2012
    Smartphone - the next technology for charging and tolling?
    With all the debates over the most suitable future technology or technologies for charging and tolling, is it not time for the industry to look at what the rest of ITS is doing and bring a rank outsider - the smart phone - closer into the fold? By Jack Opiola, D'Artagnan Consulting LLC