Skip to main content

New York's Metro-North Railroad to test smartphone tickets

The Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper. During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination
July 13, 2012 Read time: 2 mins
The 1267 Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper.

During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination, using their credit or debit cards to make the purchase.

The time and date stamped electronic ticket shows up on the purchaser’s phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a barcode that can be scanned by a conductor’s hand held device to verify that the barcode is valid.

Next month, railroad staff will begin testing the mobile ticketing technology including a time measurement study to compare the new method to current on-board ticket selling, collection and inspection. Efficacy and anti-fraud measures also will be tested. If successful, Metro-North Railroad plans to expand the pilot to its customers.

“Smartphones have the potential to transform the public transit systems across the United States. Passengers will be able to quickly and easily find, buy and display tickets on their phones wherever they are without having to worry about carrying cash or waiting in line, thereby providing a better commuter experience,” said Giacomo Biggiero, director of Masabi US. The company also is working with 5200 Massachusetts Bay Transportation Authority (MBTA) to introduce a smartphone rail ticketing system later this year.

Related Content

  • October 31, 2014
    Wi-Fi win-win for mass transit
    David Crawford explores passenger and operator benefits of on-board Wi-Fi Urban commuters’ growing demand for continuous – and reliable - internet connectivity is spurring network operators into the rapid installation of high-grade Wi-Fi access on their surface and underground networks, as well as in their stations. Such moves are often a key part of strategies to maintain and increase ridership levels.
  • March 15, 2013
    Customisable mobile ticketing launched
    ITS and electronic fare collection technology specialist Init is to partner with GlobeSherpa on the release of their fully-customisable mobile ticketing solution, Mobileticket. Mobileticket is a new smartphone application that the companies say helps transit authorities connect with their passengers, reduce operating costs, and move into the future of open payment systems. With Mobileticket, passengers can easily buy and use public transit passes via their mobile phone. The solution offers an inspector’s ap
  • May 22, 2012
    New York pioneers online mobile real-time bus tracking
    An unusual technology collaboration. David Crawford investigates Early in January 2012, the New York City Metropolitan Transportation Authority (MTA) rolled out the first borough-wide implementation of its pioneering Bus Time online mobile real-time tracking service. The system allow commuters to track each bus on every route in real-time on the internet, via smartphones and by text messaging to a mobile phone. The MTA chose Staten Island for its first live launch due to it being the only one of the five Ne
  • October 22, 2018
    MaaS transit does Dallas
    What started five years ago as a mobile ticketing app is evolving towards a full MaaS offering for the US city of Dallas, Texas. Colin Sowman finds out why and how. When it was launched in September 2013, GoPass was the first multimodal, multi-agency transit fare payment app in the US. Introduced by the Dallas Area Rapid Transit (Dart), GoPass combines a mobile ticketing app with a trip planning function and it is also accepted by Trinity Railway Express, Trinity Metro and the Denton County Transportation