New York's Metro-North Railroad to test smartphone tickets

The Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper. During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination
July 13, 2012 Read time: 2 mins
The 1267 Metropolitan Transportation Authority Metro-North Railroad, working with transit mobile ticketing specialists Masabi US, will begin testing a smartphone app that will let people buy their train tickets anywhere, anytime and never have to hold a piece of paper.

During the pilot, select users will be able to download the free app to their iPhone, Android or Blackberry phones. Through the app, these users can buy any type of ticket, one-way, round trip, 10-trip, monthly etc, with any origin and destination, using their credit or debit cards to make the purchase.

The time and date stamped electronic ticket shows up on the purchaser’s phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a barcode that can be scanned by a conductor’s hand held device to verify that the barcode is valid.

Next month, railroad staff will begin testing the mobile ticketing technology including a time measurement study to compare the new method to current on-board ticket selling, collection and inspection. Efficacy and anti-fraud measures also will be tested. If successful, Metro-North Railroad plans to expand the pilot to its customers.

“Smartphones have the potential to transform the public transit systems across the United States. Passengers will be able to quickly and easily find, buy and display tickets on their phones wherever they are without having to worry about carrying cash or waiting in line, thereby providing a better commuter experience,” said Giacomo Biggiero, director of Masabi US. The company also is working with 5200 Massachusetts Bay Transportation Authority (MBTA) to introduce a smartphone rail ticketing system later this year.

For more information on companies in this article

Related Content

  • Silos are last century’s thinking
    April 21, 2016
    After 45 years in transportation, Ken Philmus sees the need for major change in a sector currently ill-prepared to meet the challenge of funding and rapidly advancing technological change. Having worked in both the public and private sectors, Ken Philmus, currently senior vice president of transportation solutions at Xerox, appreciates both approaches, but times are changing and he believes the sector needs to change too. “I like trains, planes and automobiles but I love the concept of mobility and that’s w
    Read More
  • Data collection becoming a crowded market
    October 26, 2017
    New ways of gathering data can revolutionise traffic and travel management, so is the writing on the wall for the traditional methods? Jon Masters reports. There are two big industries that stand to be revolutionised by massive increases in data – healthcare and transportation, says Finlay Clarke, the UK managing director of the smartphone sat nav traffic app, Waze. “At present we’re really only at the start of how cities, in particular, will be transformed,” he says.
    Read More
  • UK railways to benefit from information upgrade
    January 3, 2013
    More than US$13.44 million funding will be spent by train companies to boost passenger information at stations across the UK. The funding will pay for a national roll-out to link customer information screens at stations to the latest live real time train information data, fed from a database developed and maintained by train companies. The upgrade will be rolled out in around 2,000 National Rail stations. The first stations will be switched on in summer 2014 and the whole project is anticipated to be comp
    Read More
  • Just wave and go with electronic tolls
    November 2, 2012
    Drivers using the Windsor-Detroit tunnel linking Canada with the US will shortly be able to pay electronically on both sides of the border. Until now, electronic payment has only been available on the US side. Tunnel president Neal Belitsky said it’s part of a plan to eventually phase out tunnel tokens after 2013. “We’re going to be getting out of the token business,” Belitsky said. “It takes time to buy rolls of tokens. All that is going to disappear. If you look throughout the US or Canada, you can count
    Read More

Highlighted Content