Skip to main content

New York bus passengers get real time bus information

Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone. With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route. Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is int
October 30, 2012 Read time: 2 mins
Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone.

With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route.

Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is integrated with the bus operator login information, including the route, run and destination sign code, and transmitted wirelessly to a Bus Time server using onboard cellular equipment and integrated with schedules and map files to output real time next bus information to passengers who can obtain the information through their cell phones, smart phones, PCs and digital displays.

Bus Time was first launched on one bus route in Brooklyn in 2011 as a pilot program and was quickly expanded to another route in the borough, one bus route in Manhattan and the whole of Staten Island.  Since then, more than 38,000 passengers in Staten Island have received bus arrival information by text.

“That’s more than 30% of Staten Island’s bus riding population - an extraordinary usage rate,” said Amanda Moskowitz, general manager of 5676 Mobile Commons, which runs the texting component of MTA Bus Time.

By the end of next year, passengers anywhere in the city will be able to use MTA Bus Time, according to Craig Stewart, senior corporate management officer at the NYC Transit division.

Each bus stop has a posted identification number. To get bus location information, passengers simply text a bus stop number to Bus Time, which then tells them how far away the next three buses are, Moskowitz said.

“It’s a simple concept but it has a huge impact,” she said. “It’s allowed people to avoid waiting unnecessarily at the bus stop. They can now use that time to grab a cup of coffee or spend a few extra minutes at home with their children.”

Related Content

  • April 17, 2013
    Delivering London’s live bus arrival information
    Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
  • December 12, 2018
    InDriver’s ride-hailing app allows NYC users to negotiate fares
    InDriver has launched its ride-hailing app in New York City (NYC) which allows the driver and passenger to negotiate lower fares. The app allows users to set a fare for a selected route. Nearby drivers receive the destination and fare and can either accept or bargain for more money. The passenger receives multiple offers from drivers, allowing them to make a choice based on fare amount, driver ratings, estimated time of arrival and vehicle make/model. The service is available to communities in Brooklyn,
  • July 11, 2012
    App taps into world’s largest and most complex real time passenger info system
    Transport for London’s (TfL) award winning Countdown System delivers bus real time information for every one of the 19,000 bus stops and 700 routes in London is claimed to be the largest and most technically complex real time passenger information system of its kind in the world. In 2009 Telent was awarded the contract by TfL to develop the Countdown software to deliver web and mobile content.
  • February 17, 2017
    Transit Windsor rolls out intelligent transportation system
    Transit Windsor in Ontario, Canada has begun the testing phase of its new intelligent transportation system (ITS) as part of an ongoing effort to create a more efficient, safer and more user-friendly public transit system. Currently, ten Transit Windsor buses are equipped with the new system and providing automated stop announcements. This system provides onboard voice and visual announcements, which include next stop messages. Voice announcements are coordinated with display signs inside the bus. Pre-b