Skip to main content

New York bus passengers get real time bus information

Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone. With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route. Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is int
October 30, 2012 Read time: 2 mins
Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone.

With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route.

Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is integrated with the bus operator login information, including the route, run and destination sign code, and transmitted wirelessly to a Bus Time server using onboard cellular equipment and integrated with schedules and map files to output real time next bus information to passengers who can obtain the information through their cell phones, smart phones, PCs and digital displays.

Bus Time was first launched on one bus route in Brooklyn in 2011 as a pilot program and was quickly expanded to another route in the borough, one bus route in Manhattan and the whole of Staten Island.  Since then, more than 38,000 passengers in Staten Island have received bus arrival information by text.

“That’s more than 30% of Staten Island’s bus riding population - an extraordinary usage rate,” said Amanda Moskowitz, general manager of 5676 Mobile Commons, which runs the texting component of MTA Bus Time.

By the end of next year, passengers anywhere in the city will be able to use MTA Bus Time, according to Craig Stewart, senior corporate management officer at the NYC Transit division.

Each bus stop has a posted identification number. To get bus location information, passengers simply text a bus stop number to Bus Time, which then tells them how far away the next three buses are, Moskowitz said.

“It’s a simple concept but it has a huge impact,” she said. “It’s allowed people to avoid waiting unnecessarily at the bus stop. They can now use that time to grab a cup of coffee or spend a few extra minutes at home with their children.”

For more information on companies in this article

Related Content

  • Thales to upgrade New York’s Queens Boulevard subway line
    October 1, 2015
    In a contract worth US$49.6 million from the New York Metropolitan Transportation Authority (MTA), Thales is to upgrade the New York subway’s busy Queens Boulevard Line with its signalling solution. The contract includes the deployment of the Thales’s communications-based train control system, SelTrac CBTC, as well as the supply of equipment for the line’s train fleet. Design work for the Queens Boulevard Line is getting underway and installations are expected to begin in mid-2017.
  • Siemens to automate New York’s Queens Boulevard subway
    August 28, 2015
    Siemens has been awarded a US$156 million contract by the Metropolitan Transportation Authority (MTA) to install communications-based train control (CBTC) on the Queens Boulevard Line, one of the busiest subway lines on the New York City transit system. Siemens is supplying the onboard equipment for a total of 305 trains and installing the wayside signalling technology at seven of eight field locations.
  • RTS upgrades New York bus fleet with Conduent technology
    June 5, 2018
    New York’s Regional Transit Service (RTS) will upgrade onboard the hardware and software of 214 buses with technology from Conduent Transportation over the spring and summer. The lifespan of RTS’ computer aided dispatch/ automated vehicle location (CAD/ AVL) system will be extended and is expected to save approximately $8.5m. The (CAD/ AVL) connects vehicles to back-office scheduling and dispatching software to help the transit operations run more smoothly. Conduent’s Fleet Management System and Servi
  • Transport and traffic management for major sporting events
    February 2, 2012
    Maurizio Tomassini, Isis, and Monica Giannini, Pluservice, detail the STADIUM project, which is intended to provide those responsible for planning major international events with a blueprint for success