Skip to main content

New York bus passengers get real time bus information

Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone. With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route. Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is int
October 30, 2012 Read time: 2 mins
Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone.

With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route.

Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is integrated with the bus operator login information, including the route, run and destination sign code, and transmitted wirelessly to a Bus Time server using onboard cellular equipment and integrated with schedules and map files to output real time next bus information to passengers who can obtain the information through their cell phones, smart phones, PCs and digital displays.

Bus Time was first launched on one bus route in Brooklyn in 2011 as a pilot program and was quickly expanded to another route in the borough, one bus route in Manhattan and the whole of Staten Island.  Since then, more than 38,000 passengers in Staten Island have received bus arrival information by text.

“That’s more than 30% of Staten Island’s bus riding population - an extraordinary usage rate,” said Amanda Moskowitz, general manager of 5676 Mobile Commons, which runs the texting component of MTA Bus Time.

By the end of next year, passengers anywhere in the city will be able to use MTA Bus Time, according to Craig Stewart, senior corporate management officer at the NYC Transit division.

Each bus stop has a posted identification number. To get bus location information, passengers simply text a bus stop number to Bus Time, which then tells them how far away the next three buses are, Moskowitz said.

“It’s a simple concept but it has a huge impact,” she said. “It’s allowed people to avoid waiting unnecessarily at the bus stop. They can now use that time to grab a cup of coffee or spend a few extra minutes at home with their children.”

Related Content

  • February 16, 2021
    How to win over car owners to public transit
    Public transportation agencies need to look at what private sector firms like Amazon and Netflix have offered their customers, argues Bonnie Crawford of Cubic Transportation Systems
  • June 5, 2018
    Russia 2018 World Cup: ITS can win it
    Teams and supporters will cover vast distances in Russia for the 2018 FIFA World Cup. Stephane Clauss from Sony Europe’s Image Sensing Solutions division examines how the latest camera technologies can be deployed to help things run smoothly over the next month or so... For one month, from June 14, Russia is hosting the 2018 FIFA World Cup. This is the largest country in the world and the distances between venues will be larger than at almost any other World Cup - bar the finals in the US and Brazil.
  • June 9, 2015
    VMS can counter small screens’ big problems
    Lacroix Trafic’s Steve Collins believes the improving trends in road safety could go into reverse unless authorities make full use of the latest LED technology to meet drivers’ information needs. Road authorities and vehicles manufacturers could and should be far more active in countering some of the transportation industry’s major problems, according to Steve Collins export sales director at Lacroix Trafic.
  • July 26, 2017
    Argentinian authority keeps a close eye passenger behaviour
    An Argentinian authority is using night-time cameras to fight criminal activity aboard buses. Instances of crimes and violence (especially on city buses or at bus stations) have motivated the city of Rosario in Argentina to improve safety and security on the Urban Transportation System – or the TUP as it is known locally. As posting a police officer on each bus would be cost-prohibitive and uncomfortable for some passengers, security cameras are being fitted to each TUP bus. This solution entailed instal