Skip to main content

New York bus passengers get real time bus information

Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone. With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route. Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is int
October 30, 2012 Read time: 2 mins
Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone.

With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route.

Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is integrated with the bus operator login information, including the route, run and destination sign code, and transmitted wirelessly to a Bus Time server using onboard cellular equipment and integrated with schedules and map files to output real time next bus information to passengers who can obtain the information through their cell phones, smart phones, PCs and digital displays.

Bus Time was first launched on one bus route in Brooklyn in 2011 as a pilot program and was quickly expanded to another route in the borough, one bus route in Manhattan and the whole of Staten Island.  Since then, more than 38,000 passengers in Staten Island have received bus arrival information by text.

“That’s more than 30% of Staten Island’s bus riding population - an extraordinary usage rate,” said Amanda Moskowitz, general manager of 5676 Mobile Commons, which runs the texting component of MTA Bus Time.

By the end of next year, passengers anywhere in the city will be able to use MTA Bus Time, according to Craig Stewart, senior corporate management officer at the NYC Transit division.

Each bus stop has a posted identification number. To get bus location information, passengers simply text a bus stop number to Bus Time, which then tells them how far away the next three buses are, Moskowitz said.

“It’s a simple concept but it has a huge impact,” she said. “It’s allowed people to avoid waiting unnecessarily at the bus stop. They can now use that time to grab a cup of coffee or spend a few extra minutes at home with their children.”

Related Content

  • November 21, 2012
    Transportation hub the centre of sustainable urban development
    A marriage of transit, technology and culture is taking shape in Minneapolis, with ITS systems vital to hopes for a sustainable development centred on a hub of public transportation. Construction started in July this year on ‘The Interchange’ – a station in the Midwest US city of Minneapolis claimed as the most spectacular expression yet of the fast-spreading North American concept of transit-oriented development (TOD). Due for completion in 2014, the Interchange is designed as a multi-modal public transpor
  • August 6, 2013
    Tolling agencies build resilience into highway operations
    IBTTA executive director and CEO Patrick D. Jones looks at tolling’s resilience in an increasingly unpredictable and cash-strapped world. Turbulent times call for transportation agencies to move smarter. That’s why resilience and preparedness have become watchwords in every aspect of tollway operations. From having the financial resources to invest in construction, maintenance and roadway operations, to having up-to-date emergency plans and social media strategies to cope with severe weather, tolling agenci
  • February 3, 2012
    Data revolution in real time travel information
    Damian Black, CEO and founder of SQLstream Inc, writes about relational stream processing for real-time intelligent transport systems Almost unnoticed there is a revolution going on in Internet data which is different from anything seen before. It is taking place in sensor data, which research organisation Gartner predicts in 2012 will exceed 20 per cent of all non-video Internet traffic.
  • January 30, 2012
    Bus service data, better journey planning, better information
    Chris Gibbard and Paul Drummond of Transport Direct on developments in Great Britain in the electronic transfer of bus service data. Great Britain has a dynamic bus market which permits a bus operator to initiate or alter commercial routes by giving a minimum of eight weeks' notice to a registrar (the Traffic Commissioner). A Local Transport Authority (LTA) neither specifies nor determines such services. In addition to commercial bus routes, an LTA will tender and contract for the operation of those additio