Skip to main content

New York bus passengers get real time bus information

Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone. With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route. Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is int
October 30, 2012 Read time: 2 mins
Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone.

With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route.

Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is integrated with the bus operator login information, including the route, run and destination sign code, and transmitted wirelessly to a Bus Time server using onboard cellular equipment and integrated with schedules and map files to output real time next bus information to passengers who can obtain the information through their cell phones, smart phones, PCs and digital displays.

Bus Time was first launched on one bus route in Brooklyn in 2011 as a pilot program and was quickly expanded to another route in the borough, one bus route in Manhattan and the whole of Staten Island.  Since then, more than 38,000 passengers in Staten Island have received bus arrival information by text.

“That’s more than 30% of Staten Island’s bus riding population - an extraordinary usage rate,” said Amanda Moskowitz, general manager of 5676 Mobile Commons, which runs the texting component of MTA Bus Time.

By the end of next year, passengers anywhere in the city will be able to use MTA Bus Time, according to Craig Stewart, senior corporate management officer at the NYC Transit division.

Each bus stop has a posted identification number. To get bus location information, passengers simply text a bus stop number to Bus Time, which then tells them how far away the next three buses are, Moskowitz said.

“It’s a simple concept but it has a huge impact,” she said. “It’s allowed people to avoid waiting unnecessarily at the bus stop. They can now use that time to grab a cup of coffee or spend a few extra minutes at home with their children.”

Related Content

  • September 10, 2012
    Montreal’s buses to get GPS and real-time information
    Bus passengers in Montreal will soon be able to plan their journey using real time information, making trip planning easier and reducing frustration over late buses. The Société de transport de Montréal (STM) has approved a US$93 million contract to equip its 1,900 buses with a system, called iBus, that monitors the location of buses using GPS and relays that data to users via the web and smartphones.
  • August 1, 2012
    Developments in travel information display systems
    David Crawford looks at recent developments in travel information display systems. It is important to remember that we are investing in Real-Time Passenger Information [RTPI] to increase ridership," says Robert Burke, Managing Director of New Zealand transit tracking technology specialist Connexionz, which has been involved in at-stop and remote passenger information since 1995. "Superior information improves the perception of public transport reliability and gives the passenger more choices and greater con
  • September 25, 2017
    Proterra secures three-year lease program with New York MTA
    New York MTA has leased five Proterra Catalyst E2 buses, which will go into service this December and initially serve routes in Brooklyn, Queens, and Manhattan. The lease program aims to evaluate the combined economic, environmental and performance benefits of deploying an all-electric bus fleet. Over the three-year lease, Proterra expects MTA to reduce 2,000 metric tons of greenhouse gas emissions and save approximately US$560,000 on maintenance and operating costs.
  • September 2, 2019
    Via to power school bus system in New York City
    Via is to launch a routing system for school buses which it claims will reduce transportation costs for the New York City (NYC) Department of Education (DoE). The ‘Via for Schools’ system will allow users to track school buses as well as receive information on unexpected changes such as real-time bus locations, route changes and vehicle delays. Richard A. Carranza, schools chancellor at NYC DoE, says: “Through our partnership with Via, we’ll soon have a state-of-the-art app for families to track buse