Skip to main content

New ticket purchase methods expected to drive advance of US public transit

New analysis from Frost & Sullivan, Strategic Analysis of the US Automated Fare Collection Market in Rail and Urban Transit Systems, finds that the market earned revenues of US$324.5 million in 2014 and estimates this to reach US$634.8 million by 2021. The rising cost of fare management, coupled with the increasing presence of computing, sensors and connected devices, have made public transit systems more accessible to end users, thus boosting interest in automated fare collection (AFC) systems. With 33
April 2, 2015 Read time: 2 mins
New analysis from 2097 Frost & Sullivan, Strategic Analysis of the US Automated Fare Collection Market in Rail and Urban Transit Systems, finds that the market earned revenues of US$324.5 million in 2014 and estimates this to reach US$634.8 million by 2021.

The rising cost of fare management, coupled with the increasing presence of computing, sensors and connected devices, have made public transit systems more accessible to end users, thus boosting interest in automated fare collection (AFC) systems. With 33 billion connected devices expected to be used globally by 2020, the passenger transit environment has had to adapt and employ new methods, such as AFC, to interact with customers.

"By adopting AFC systems, passenger data can be collected in a structured format and will remain secure," said Frost & Sullivan Automotive & Transportation Rail Program manager Shyam Raman. "Moreover, this will also enable passenger data to be stored and various payment modes to be used for specific purposes."

Overall, AFC provides a coherent and simple pricing system, as well as, a reasonable number of tickets in line with US passengers' needs. In addition, it also reduces cash management at railway stations by functioning through sales points distributed across cities via ticket vending machines, the internet and mobile devices.

However, a key technological challenge transport authorities and operators face in the implementation of AFC is linking a variety of enterprises, both physically and logically, to one system. Creating such a network that incorporates all relevant data systems is essential for issuing electronic tickets that can be used countrywide.

The daunting cost to ensure that the infrastructure and equipment have a uniform design, as well as, the standardisation of information exchanged across regions is a cause of concern for transport authorities in the US. However, there is no other viable option to achieve smooth communication between involved organisations.

"Overall, the structure of the US AFC market in rail and urban transit systems is changing across three key dimensions – the transport mode, value chain and payment media," noted Raman. "Future AFC systems will use open-loop payment methods and cater to multimodal transport."

Related Content

  • Tech advances create MaaS without compromise
    August 29, 2019
    Advances in technology make it possible for authorities to compile and maintain MaaS platforms cheaply - and without relinquishing control to third parties. Colin Sowman finds out more… It is increasingly clear that local authorities’ reluctance to implement Mobility as a Service (MaaS) is based on politics and finance. However, the technology underpinning MaaS is evolving rapidly and is presenting new solutions. At its heart, the political resistance comes down to the divide between the ethos of public
  • Eight ways Volkswagen can regain their customers’ trust
    October 6, 2015
    In the light of Volkswagen's concession of corporate wrongdoing in circumventing EPA (Environmental Protection Agency) testing in the US, Frost & Sullivan has proposed eight strategies the company can utilise to regain consumer trust, fuel sales volumes and develop sustainable revenue growth opportunities. Frost & Sullivan says developments in clean diesel technology and internal combustion engines (ICE) have been substantially pushed back by years. The immediate impact of this crisis goes beyond Volkswa
  • Car-sharing operators move to smartphone-based car access systems
    November 27, 2015
    New analysis from Frost & Sullivan, Strategic Analysis of the Vehicle-sharing Technologies Market, finds that the global car-sharing user base will reach 26 million members by 2020. Car-sharing operators (CSOs) in North America will lead the way in terms of technology deployments, followed by Europe. To meet the growing demand, partnerships among CSOs, technology companies and original equipment manufacturers will gather pace. Over the years, vehicle-sharing technologies have evolved from simple manual
  • Smart ticketing market predicted to grow by nearly eight per cent by 2022
    January 17, 2017
    The latest research by MarketsandMarkets predicts that the smart ticketing market will be worth US$10.22 billion by 2022, growing at a CAGR of 7.93 per cent between 2016 and 2022. The growth of this market is driven by the factors such as affordable access to smart transit systems, emerging applications in travel and tourism industry, thriving adoption of smart technology, and user-friendly platform. The market for ticket machine is expected to hold the largest share of the overall market by 2022. It