Skip to main content

New ticket purchase methods expected to drive advance of US public transit

New analysis from Frost & Sullivan, Strategic Analysis of the US Automated Fare Collection Market in Rail and Urban Transit Systems, finds that the market earned revenues of US$324.5 million in 2014 and estimates this to reach US$634.8 million by 2021. The rising cost of fare management, coupled with the increasing presence of computing, sensors and connected devices, have made public transit systems more accessible to end users, thus boosting interest in automated fare collection (AFC) systems. With 33
April 2, 2015 Read time: 2 mins
New analysis from 2097 Frost & Sullivan, Strategic Analysis of the US Automated Fare Collection Market in Rail and Urban Transit Systems, finds that the market earned revenues of US$324.5 million in 2014 and estimates this to reach US$634.8 million by 2021.

The rising cost of fare management, coupled with the increasing presence of computing, sensors and connected devices, have made public transit systems more accessible to end users, thus boosting interest in automated fare collection (AFC) systems. With 33 billion connected devices expected to be used globally by 2020, the passenger transit environment has had to adapt and employ new methods, such as AFC, to interact with customers.

"By adopting AFC systems, passenger data can be collected in a structured format and will remain secure," said Frost & Sullivan Automotive & Transportation Rail Program manager Shyam Raman. "Moreover, this will also enable passenger data to be stored and various payment modes to be used for specific purposes."

Overall, AFC provides a coherent and simple pricing system, as well as, a reasonable number of tickets in line with US passengers' needs. In addition, it also reduces cash management at railway stations by functioning through sales points distributed across cities via ticket vending machines, the internet and mobile devices.

However, a key technological challenge transport authorities and operators face in the implementation of AFC is linking a variety of enterprises, both physically and logically, to one system. Creating such a network that incorporates all relevant data systems is essential for issuing electronic tickets that can be used countrywide.

The daunting cost to ensure that the infrastructure and equipment have a uniform design, as well as, the standardisation of information exchanged across regions is a cause of concern for transport authorities in the US. However, there is no other viable option to achieve smooth communication between involved organisations.

"Overall, the structure of the US AFC market in rail and urban transit systems is changing across three key dimensions – the transport mode, value chain and payment media," noted Raman. "Future AFC systems will use open-loop payment methods and cater to multimodal transport."

For more information on companies in this article

Related Content

  • Nervous about AV travel? You’ll get the Gist
    February 4, 2025
    Help is on the way for those anxious folk who will accept rides from automated vehicles but may feel uncomfortable doing so, reports David Arminas
  • Philadelphia’s transport system moves to contactless payment
    October 8, 2012
    US-based Xerox has been awarded a contract worth US$122 million to provide Southeastern Pennsylvania Transportation Authority (SEPTA) with a contactless fare collection system. The system, which is to be installed on regional trains as well as buses, trolleys and subways, uses credit or debit cards to collect fares. Philadelphia is home to the USA's sixth largest urban transit network which clocks up 1.1 million journeys per day. Users of the network will soon be saying farewell to cash, metal tokens and
  • Translink launches ticketing system for Glider bus network
    September 19, 2018
    Translink has unveiled its future ticketing system at the launch of the Glider bus rapid transit network in Belfast. The technology will allow riders with more flexible options to pay for journeys, the company says. Riders will be able to pay with cash, smartcard and contactless payment cards, mobile payments, online accounts and Translink smart cards. Flowbird developed the system and a back-office architecture called CloudFare. It is intended to allow administrators to monitor and control ticketing
  • The scourge of poor air quality and rising pollution levels and how they can be tackled
    December 20, 2021
    Arguably, air pollution is one of the greatest challenges facing our world today. It impacts people, economies and the environment. It is clear that policymakers must act swiftly to improve air quality. ITS has a huge role to play in providing solutions. Here, Swarco, as a solution provider, shares inside tips on how to use modern ITS to save lives, economies and the environment.