Skip to main content

New survey reveals Edinburgh leads the way in urban mobility

A new survey from Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK. Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth. The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majo
April 13, 2015 Read time: 4 mins
A new survey from 4186 Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK.

Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth.

The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majority of drivers surveyed believe that driving a car is the safest, most reliable and time-saving transport option, 34 per cent indicated that "nothing would prevent me from using public transport in my city.”

“It is perhaps surprising that Edinburgh – which has a comparatively low level of transport infrastructure investment when compared to other large cities – has enabled the smartest commuting for its residents,” said David Jones, general manager, Xerox Urban Mobility. “It indicates that size has little to do with creating opportunities with mobile technology. Edinburgh, Brighton and Glasgow are notable examples of cities that are deploying accurate information and open data in ways that are becoming pre-requisites for modern city mobility”.

Adequate parking for cars is critical to city centres, according to the report. “Out of town shopping malls with plentiful free parking will inevitably attract footfall away from city centres unless adequate parking – and the means to find it – are made available,” Jones said.

The research found that high street parking was considered inadequate, with 54 per cent of drivers surveyed saying that this is very poor or poor. Half (50 per cent) of those expressing an opinion said that it took them 10 minutes or longer to find a parking space. The highest average parking times are in Cardiff at 10.96 minutes, while the shortest is Sheffield at 7.9 minutes. The majority of drivers surveyed (58 per cent) still use physical meters to pay for their parking.

The most popular Internet and mobile applications are those for maps and directions used by 64 per cent of respondents followed by apps to view public transport departure times at 57 per cent. Locating (45 per cent) and paying for parking spaces (36 per cent) were the top two applications that respondents said that they would be interested in using in the future.

However, there are significant numbers of people who are not using these services, and their appetite for doing so in the future is somewhat polarised. For example, only 7 per cent of people currently use Internet and mobile services to locate parking spaces, and while 45 per cent would be interested in doing so, 37 per cent indicated they would not be interested.

The least used apps are those to locate parking spaces (7 per cent) and apps for cycle hire (4 per cent).

“There is a large variation in app use across the cities surveyed that may reflect the transport options available as well as the normal travel patterns of residents,” Jones said. “In terms of app development, it’s clear that local authorities will need to decide whether to do this in-house or to release data in order to facilitate the development of third party apps,” he said. “For areas with low app usage the authorities may need to consider a more regional approach to travel coordination and integration to achieve the necessary critical mass.”

Commenting on these findings, Professor Phil Blythe, Professor of Intelligent Transport Systems at Newcastle University and Director of the Transport Operations Research Group (TORG), said: “This report shows that there is an appetite from the public to utilise mobile technology to improve their transport experience. Applications to support public transport travel and parking have widespread use and offer the possibility to develop smarter and user friendly services which will promote more sustainable transport use in major cities. I hope these findings will encourage cities to adopt and roll out new technologies in an effective way.”

Related Content

  • September 26, 2017
    Self-driving cars ‘could make traffic congestion worse’
    The University of Sydney has released the results of a survey that indicates that Australian drivers are unlikely to share their vehicles with other travellers and increasing congestion, contrary to predictions made by transport experts and the motor industry. The University’s University of Sydney Business School’s latest Transport Opinion Survey, conducted by the School’s Institute of Transport and Logistic Studies
  • November 23, 2018
    Milwaukee’s bus service offers jobs lifeline
    A bus-to-jobs project in Milwaukee provides a useful service for low-paid workers. A new report shows the economic impact of potential closure on local employers - and demonstrates the importance of public transit networks for disadvantaged communities The city of Milwaukee, Wisconsin, has a problem. Getting people into out-of-town districts for work is an engine of economic growth, but it costs money. The Milwaukee County Transit System (MCTS) bus routes 6 and 61 - also known as JobLines - provide acces
  • May 27, 2016
    High cost tops motorists’ parking frustrations
    A new survey by online car parking market place, YourParkingSpace.co.uk, has revealed that expensive city centre parking is the biggest parking frustration facing Britain’s motorists. Almost half of respondents (45 per cent) highlighted expensive costs as their number one parking gripe, followed by a further 11 per cent who were frustrated by small or awkward parking spaces. More than one in ten (11 per cent) said constantly full car parks was their biggest irritation , while a further 10 per cent hi
  • October 21, 2016
    Caltrans takes the long view of transport
    Caltrans’ Malcolm Dougherty took time out of his schedule at ITS America 2016 in San Jose to talk to ITS International about current and future challenges. As director of California Department of Transportation (Caltrans) since mid-2012, many would say that Malcolm Dougherty has one of the best jobs in transportation. Caltrans is one of the most progressive and innovative transport authorities, implementing policies to encourage cycling, piloting new