Skip to main content

New survey reveals Edinburgh leads the way in urban mobility

A new survey from Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK. Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth. The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majo
April 13, 2015 Read time: 4 mins
A new survey from 4186 Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK.

Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth.

The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majority of drivers surveyed believe that driving a car is the safest, most reliable and time-saving transport option, 34 per cent indicated that "nothing would prevent me from using public transport in my city.”

“It is perhaps surprising that Edinburgh – which has a comparatively low level of transport infrastructure investment when compared to other large cities – has enabled the smartest commuting for its residents,” said David Jones, general manager, Xerox Urban Mobility. “It indicates that size has little to do with creating opportunities with mobile technology. Edinburgh, Brighton and Glasgow are notable examples of cities that are deploying accurate information and open data in ways that are becoming pre-requisites for modern city mobility”.

Adequate parking for cars is critical to city centres, according to the report. “Out of town shopping malls with plentiful free parking will inevitably attract footfall away from city centres unless adequate parking – and the means to find it – are made available,” Jones said.

The research found that high street parking was considered inadequate, with 54 per cent of drivers surveyed saying that this is very poor or poor. Half (50 per cent) of those expressing an opinion said that it took them 10 minutes or longer to find a parking space. The highest average parking times are in Cardiff at 10.96 minutes, while the shortest is Sheffield at 7.9 minutes. The majority of drivers surveyed (58 per cent) still use physical meters to pay for their parking.

The most popular Internet and mobile applications are those for maps and directions used by 64 per cent of respondents followed by apps to view public transport departure times at 57 per cent. Locating (45 per cent) and paying for parking spaces (36 per cent) were the top two applications that respondents said that they would be interested in using in the future.

However, there are significant numbers of people who are not using these services, and their appetite for doing so in the future is somewhat polarised. For example, only 7 per cent of people currently use Internet and mobile services to locate parking spaces, and while 45 per cent would be interested in doing so, 37 per cent indicated they would not be interested.

The least used apps are those to locate parking spaces (7 per cent) and apps for cycle hire (4 per cent).

“There is a large variation in app use across the cities surveyed that may reflect the transport options available as well as the normal travel patterns of residents,” Jones said. “In terms of app development, it’s clear that local authorities will need to decide whether to do this in-house or to release data in order to facilitate the development of third party apps,” he said. “For areas with low app usage the authorities may need to consider a more regional approach to travel coordination and integration to achieve the necessary critical mass.”

Commenting on these findings, Professor Phil Blythe, Professor of Intelligent Transport Systems at Newcastle University and Director of the Transport Operations Research Group (TORG), said: “This report shows that there is an appetite from the public to utilise mobile technology to improve their transport experience. Applications to support public transport travel and parking have widespread use and offer the possibility to develop smarter and user friendly services which will promote more sustainable transport use in major cities. I hope these findings will encourage cities to adopt and roll out new technologies in an effective way.”

For more information on companies in this article

Related Content

  • Data analytics aids parking enforcement, urban mobility
    July 1, 2015
    A new cloud-enabled performance management system from Xerox uses data analytics to help parking managers better manage workloads, make smarter patrol decisions and create high-performance teams of civil enforcement officers. CitySight automates many manual processes by providing a logging mechanism that analyses the daily activities of civil enforcement officers (CEOs) such as time worked, patrols, public interaction, penalty charge notices and more. Supervisors can then use the insights gleaned from t
  • Greater London tops the Aviva safe driver table
    November 22, 2013
    It may have one the heaviest traffic volumes in the UK but Greater London tops the safe driving table according to analysis from insurance provider Aviva’s Drive App, which uses smartphone technology to record a motorist’s driving style, covering their acceleration, braking and cornering. Data from over 3.5 million miles driven by users of the app reveals the areas with the safest drivers. Greater London, including areas such as Islington, Chelsea and Croydon takes the top spot in Aviva’s table - which i
  • Passport roundtable examines London’s kerb space priorities
    March 19, 2019
    UK congestion is getting worse, in part due to the influx of deliveries coming into cities. At a roundtable discussion in London, software provider Passport examined new ways in which local authorities can work together to better manage the kerb. Ben Spencer listens in Competition for kerb space is one of the major conundrums of modern urban mobility. Some authorities are being creative about it, but good practice is not widespread. “There are individual pockets of good work going on with cities who a
  • Peer-to-peer car sharing expected to become the next big thing in the market
    October 22, 2013
    Frost & Sullivan’s recent customer research study on car sharing in select European cities reveals that the market is fast gaining ground. Residents in a number of cities in France, Germany as well as in the UK are currently multi-modal transport users. While only one out of four claim familiarity with the car sharing concept, once familiar, the interest levels in these services zip to 38 per cent.