Skip to main content

New survey reveals Edinburgh leads the way in urban mobility

A new survey from Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK. Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth. The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majo
April 13, 2015 Read time: 4 mins
A new survey from 4186 Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK.

Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth.

The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majority of drivers surveyed believe that driving a car is the safest, most reliable and time-saving transport option, 34 per cent indicated that "nothing would prevent me from using public transport in my city.”

“It is perhaps surprising that Edinburgh – which has a comparatively low level of transport infrastructure investment when compared to other large cities – has enabled the smartest commuting for its residents,” said David Jones, general manager, Xerox Urban Mobility. “It indicates that size has little to do with creating opportunities with mobile technology. Edinburgh, Brighton and Glasgow are notable examples of cities that are deploying accurate information and open data in ways that are becoming pre-requisites for modern city mobility”.

Adequate parking for cars is critical to city centres, according to the report. “Out of town shopping malls with plentiful free parking will inevitably attract footfall away from city centres unless adequate parking – and the means to find it – are made available,” Jones said.

The research found that high street parking was considered inadequate, with 54 per cent of drivers surveyed saying that this is very poor or poor. Half (50 per cent) of those expressing an opinion said that it took them 10 minutes or longer to find a parking space. The highest average parking times are in Cardiff at 10.96 minutes, while the shortest is Sheffield at 7.9 minutes. The majority of drivers surveyed (58 per cent) still use physical meters to pay for their parking.

The most popular Internet and mobile applications are those for maps and directions used by 64 per cent of respondents followed by apps to view public transport departure times at 57 per cent. Locating (45 per cent) and paying for parking spaces (36 per cent) were the top two applications that respondents said that they would be interested in using in the future.

However, there are significant numbers of people who are not using these services, and their appetite for doing so in the future is somewhat polarised. For example, only 7 per cent of people currently use Internet and mobile services to locate parking spaces, and while 45 per cent would be interested in doing so, 37 per cent indicated they would not be interested.

The least used apps are those to locate parking spaces (7 per cent) and apps for cycle hire (4 per cent).

“There is a large variation in app use across the cities surveyed that may reflect the transport options available as well as the normal travel patterns of residents,” Jones said. “In terms of app development, it’s clear that local authorities will need to decide whether to do this in-house or to release data in order to facilitate the development of third party apps,” he said. “For areas with low app usage the authorities may need to consider a more regional approach to travel coordination and integration to achieve the necessary critical mass.”

Commenting on these findings, Professor Phil Blythe, Professor of Intelligent Transport Systems at Newcastle University and Director of the Transport Operations Research Group (TORG), said: “This report shows that there is an appetite from the public to utilise mobile technology to improve their transport experience. Applications to support public transport travel and parking have widespread use and offer the possibility to develop smarter and user friendly services which will promote more sustainable transport use in major cities. I hope these findings will encourage cities to adopt and roll out new technologies in an effective way.”

For more information on companies in this article

Related Content

  • Report analyses multiple ITS projects to highlight cost and benefits
    March 16, 2015
    Every year in America cost benefit analysis is carried out on dozens of ITS installations and pilot studies and the findings, along with the lessons learned, are entered into the Department of Transportation’s (USDOT’s) web-based ITS Knowledge Resources database. This database holds more than 1,600 reports and periodically the USDOT reviews the material on file to draw conclusions from this wider body of evidence. It has just published one such review ITS Benefits, Costs, and Lessons Learned: 2014 Update Re
  • EIT Mobility’s A-Z of Uvar
    January 31, 2023
    Well-implemented vehicle mobility schemes offer cities quick ways to improve the quality of urban life - and now EIT Mobility has written a guide to doing so. Andrew Stone has a read…
  • A new beginning for travel information, based on users' needs
    February 3, 2012
    Despite its name, the EU's forthcoming SUNSET project could represent a new beginning for travel information services. Here, Susan Grant-Muller and Frances Hodgson from the Institute for Transport Studies at the University of Leeds detail a project which is intended to exert a greater influence on network users' travel habits
  • Cost Benefit: the economic case for cycling
    August 20, 2019
    Cycling is good for us for any number of reasons. David Crawford finds that it is now possible to access basic, low-cost data which will help make the economic case for improving infrastructure Cycling is enjoying a favourable press the world over as a ‘good thing’ in the economic, environmental and social spheres. A recent study on the Value of Cycling from the UK’s University of Birmingham, for example, shows that cycle-friendly urban settings can deliver annualised transport infrastructural support co