Skip to main content

New survey reveals Edinburgh leads the way in urban mobility

A new survey from Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK. Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth. The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majo
April 13, 2015 Read time: 4 mins
A new survey from 4186 Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK.

Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth.

The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majority of drivers surveyed believe that driving a car is the safest, most reliable and time-saving transport option, 34 per cent indicated that "nothing would prevent me from using public transport in my city.”

“It is perhaps surprising that Edinburgh – which has a comparatively low level of transport infrastructure investment when compared to other large cities – has enabled the smartest commuting for its residents,” said David Jones, general manager, Xerox Urban Mobility. “It indicates that size has little to do with creating opportunities with mobile technology. Edinburgh, Brighton and Glasgow are notable examples of cities that are deploying accurate information and open data in ways that are becoming pre-requisites for modern city mobility”.

Adequate parking for cars is critical to city centres, according to the report. “Out of town shopping malls with plentiful free parking will inevitably attract footfall away from city centres unless adequate parking – and the means to find it – are made available,” Jones said.

The research found that high street parking was considered inadequate, with 54 per cent of drivers surveyed saying that this is very poor or poor. Half (50 per cent) of those expressing an opinion said that it took them 10 minutes or longer to find a parking space. The highest average parking times are in Cardiff at 10.96 minutes, while the shortest is Sheffield at 7.9 minutes. The majority of drivers surveyed (58 per cent) still use physical meters to pay for their parking.

The most popular Internet and mobile applications are those for maps and directions used by 64 per cent of respondents followed by apps to view public transport departure times at 57 per cent. Locating (45 per cent) and paying for parking spaces (36 per cent) were the top two applications that respondents said that they would be interested in using in the future.

However, there are significant numbers of people who are not using these services, and their appetite for doing so in the future is somewhat polarised. For example, only 7 per cent of people currently use Internet and mobile services to locate parking spaces, and while 45 per cent would be interested in doing so, 37 per cent indicated they would not be interested.

The least used apps are those to locate parking spaces (7 per cent) and apps for cycle hire (4 per cent).

“There is a large variation in app use across the cities surveyed that may reflect the transport options available as well as the normal travel patterns of residents,” Jones said. “In terms of app development, it’s clear that local authorities will need to decide whether to do this in-house or to release data in order to facilitate the development of third party apps,” he said. “For areas with low app usage the authorities may need to consider a more regional approach to travel coordination and integration to achieve the necessary critical mass.”

Commenting on these findings, Professor Phil Blythe, Professor of Intelligent Transport Systems at Newcastle University and Director of the Transport Operations Research Group (TORG), said: “This report shows that there is an appetite from the public to utilise mobile technology to improve their transport experience. Applications to support public transport travel and parking have widespread use and offer the possibility to develop smarter and user friendly services which will promote more sustainable transport use in major cities. I hope these findings will encourage cities to adopt and roll out new technologies in an effective way.”

For more information on companies in this article

Related Content

  • Xerox shows Multipark and Mobility Companion
    April 6, 2016
    Xerox will use Intertraffic to demonstrate two of its latest innovations in urban mobility: the Xerox Multipark Codex Parking system and Xerox Mobility Companion. The Multipark Codex Parking system features 2D barcode technology that enables ultra-fast processing of tickets and improved traffic flow at car park entry and exit. It also provides ticketless parking management capability, replacing paper tickets for entry, payment and exit, with NFC smartphone and licence plate recognition (LPR). This enables f
  • Growth of smart parking initiatives
    April 25, 2013
    New initiatives in smart parking have been announced in the US and Europe in recent months. Is the age of smarter parking finally with us? Jon Masters investigates. Smart parking comes to Manchester, reads the headline to a story posted on the UK city’s website towards the end of March this year. Sensors will be fixed to parking spaces to give drivers and authorities information on parking availability via mobile phone apps and other software, the story goes on to explain. Lower down the page, Manchester Ci
  • MaaS transit does Dallas
    October 22, 2018
    What started five years ago as a mobile ticketing app is evolving towards a full MaaS offering for the US city of Dallas, Texas. Colin Sowman finds out why and how. When it was launched in September 2013, GoPass was the first multimodal, multi-agency transit fare payment app in the US. Introduced by the Dallas Area Rapid Transit (Dart), GoPass combines a mobile ticketing app with a trip planning function and it is also accepted by Trinity Railway Express, Trinity Metro and the Denton County Transportation
  • Inrix aids authorities in dealing with data
    August 18, 2015
    New traffic data products and services have been launched to aid transport and urban planners and business with detailed intelligence on journey patterns, reports Jon Masters. Manual travel surveys ought soon to become a thing of the past for transport planners and the business community. The technology now exists for getting sophisticated levels of traffic and trip data from connected vehicles. Cars and commercial fleets carrying a GPS device, or a mobile phone or smartphone are the sources of the informat