Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Cubic Technology to upgrade Los Angeles Metro ticketing system
    October 30, 2014
    Cubic Transportation Systems is to upgrade the Los Angeles County Metropolitan Transportation Authority (Metro) TAP universal fare collection system to provide a Payment Application Data Security Standard (PA DSS) certified application as well as extensive system-wide hardware and software upgrades. The US$9 million contract is an add-on to the original Universal Fare System (UFS) awarded to Cubic in 2002 to deliver the TAP system. The initiative will support new payment applications and Metro's resulti
  • Airborne traffic monitoring - the future?
    March 1, 2013
    A new frontier in the quest to monitor road traffic is opening up… but using airborne drones to reduce the jams comes with some thorny issues. Chris Tindall reports. Imagine if you could rely on a system that provided all the data you needed to regulate traffic flow, route vehicles and respond swiftly to emergencies for a fraction of the cost of piloting a helicopter. That system exists, but as engineers and traffic managers start to explore the potential of unmanned aerial vehicles (UAVs) – more commonly k
  • TfL consults on proposals to withdraw cash fare payments
    August 20, 2013
    Transport for London (TfL) has launched a public consultation to seek customers’ views on proposals to withdraw cash fare payments on London buses. Since the introduction of the Oyster card in 2003, and the launch of contactless payment cards on London’s buses last year, fewer than one per cent of bus fares are now paid in cash, down from 25 per cent in 2000. TfL is now putting proposals to passengers that would see cash fare payments on London buses ending in 2014. Research shows that the majori
  • Mature solutions for emerging economies
    June 8, 2015
    Siemens’ Marcus Welz talks to David Crawford about suitable ITS solutions for emerging economies. Be bold in vision - and output - and user-oriented in practice,” Marcus Welz advises emerging economies planning ITS investments. Says the Siemens Group senior vice president and global sales director for ITS: “Their road users need better, more reliable and safer trips – but without costs increasing too much. The good news is that many countries are already tackling the big issues of traffic and the environmen