Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • ITS Australia Awards: finalists revealed
    November 29, 2022
    Cisco, Moovit and Q-Free are among the companies up for 13th ITS Australia Annual Awards
  • Camera technology a flexible and cost-effective option
    June 7, 2012
    Perceptions of machine vision being an expensive solution are being challenged by developments in both core technologies and ancillaries. Here, Jason Barnes and David Crawford look at the latest developments in the sector. A notable aspect of machine vision is the flexibility it offers in terms of how and how much data is passed around a network. With smart cameras, processing capabilities at the front end mean that only that which is valid need be communicated back to a central processor of any descripti
  • ITSWC 2021: Ticket to ride!
    October 12, 2021
    It's finally time to welcome everyone to the 27th ITS World Congress in Hamburg!
  • Oslo moves to ban city centre traffic
    November 5, 2015
    Cars will be banned from central Oslo by 2019 to help reduce pollution, local politicians said this week, in what they said would be the first comprehensive and permanent ban for a European capital. According to Reuters, the newly elected city council, made up of the Labour Party, the Greens and the Socialist Left, said the plans would benefit all citizens despite shop-owners' fears they will hurt business. "We want to have a car-free centre," Lan Marie Nguyen Berg, lead negotiator for the Green Party