Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Expert calls for high-tech traffic control
    November 29, 2012
    A leading Chinese transportation expert has called for China to develop smart traffic technologies that are more customer-oriented, while boosting greener, safer and more efficient modern transportation in the country. "China's ITS applications should shift their focus to provide more solutions for public transportation in the next decade, and the industry should get a new stimulus by responding to the needs of the market," said Wang Xiaojing, chief engineer at the Research Institute of Highway under the Mi
  • GMV system upgrades Cyprus's buses to improve traffic conditions
    December 22, 2017
    Cyprus's Transport and communications minister, Marios Demetriadis, travelled onboard one of the country's modernized buses fitted with GMV's fleet-management system to provide riders with real-time, bus stop and status information and improve the region's public transport services. This equipment has been installed in two-thirds of the 790 vehicles and will include fleets from Nicosia and Limassol in December.
  • Network Rail: campaign to reduce alcohol-related railway incidents
    December 22, 2017
    To combat the 7,419 recorded alcohol-related incidents on or around the railway in 2016/17, 16% of which took place over the festive period; Network Rail, British Transport Police, RSSB and charity Drinkware have launched a campaign called Keep a Clear Head. The scheme is also encouraging the public to keep a clear head on the rail network using local and national communications channels, including across social media.
  • Kapsch looks to the future
    December 16, 2014
    Colin Sowman reports from a two-day meeting where industry leaders, academics and political advisers presented their thoughts on the future of mobility. Most governments do not dare to introduce tolling systems… they are too frightened.” So said Georg Kapsch in his capacity of chief operating officer of Kapsch TrafficCom, during a forward-looking press event at the company’s headquarters in Vienna.