Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Highways Agency publishes 2013 ROI report
    January 16, 2014
    Between 2002 and 2012 over US$5.7 billion was invested on substantial capital investment projects to improve the strategic road network in the UK. The Highways Agency has now published its 2013 Post Opening Project Evaluation (POPE) Meta report is now available on the Agency website, which it says represents the most comprehensive evaluation programme of expenditure within UK transport. Detailed appraisals of individual schemes are also carried out before they are put forward for construction. The broa
  • ITS innovations – a change for the better?
    May 5, 2016
    Josef Czako takes a look at what the future developments may hold for both the transport sector and society. As the dust of the 2015 World Congress in Bordeaux settles, we can begin to see more clearly some of the most important future innovations in ITS are starting to be linked together: mobility as a service (MaaS), mobility pricing and autonomous vehicles. They all are based on global trends, like digitalisation, automation and servitisation.
  • Should it be end of the road for right-turns on red?
    April 10, 2024
    Banning right-hand turns after stopping for a red light is gaining momentum in the US. But the debate continues about whether it will result in fewer incidents between vehicles and alternative mobility users. David Arminas reports
  • TomTom: Congestion costs on UK businesses increase by £148m
    December 14, 2017
    UK Congestion is costing businesses £915m ($1,229m) a year in lost productivity, according to the latest figures revealed by TomTom’s (TT’s) Traffic Index. Findings showed this figure is an increase of £148m ($198m) from last year’s £767m ($1,030m).