Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Thales to launch Jakarta ticketing platform
    October 20, 2021
    Thales is delivering the solution as part of the Jatelindo consortium
  • Jeddah juggles transport needs of residents, pilgrims and tourists
    December 22, 2015
    Mass pilgrimages, new tourists and a growing population lead Jeddah to seek some smart transport solutions as David Crawford finds out. Rationalising traffic movement and public transport in a major Middle Eastern business and tourist centre that is also a gateway for millions of religious pilgrims every year is the challenge for the 20-year Jeddah Strategic Plan and the Jeddah Public Transport Programme (JPTP) it spawned. The latter is costed at US$8bn.
  • Jenoptik sees value in international outlook
    June 13, 2024
    Technology is always changing in the traffic management sector. Tobias Deubel of Jenoptik talks to Adam Hill about the past, the future – and the importance of global partnerships
  • Cut freight deliveries – improve Southampton’s air quality
    November 23, 2018
    Taking the pressure off cities’ road networks can have a beneficial effect on the environment. David Crawford looks at a new economic model which seeks to quantify the societal effect of freight traffic in Southampton, one of the UK’s five most polluted cities Cuts of 60% or more in volumes of freight deliveries are being predicted - along with badly-needed improvements in air quality - from a load consolidation scheme currently being introduced in the UK port city of Southampton. The forecasts are based o