Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Papercast upgrades Poznan bus info
    October 22, 2020
    E-paper displays save energy costs, say authorities in Polish town
  • Telvent relocates and takes a global stance on ITS
    March 12, 2012
    Telvent's Manuel Sanchez Ortega, on relocating the company's headquarters to the US and how that fits in the international scheme of things. The change-of-address cards are in the post; Manuel Sanchez Ortega has just moved homes. The domestic upheaval of Telvent's Chairman and Chief Executive comes as a result of the decision to relocate many of the company's headquarter functions from Madrid to Rockville, Maryland in the US. Viewed in the context of its significant recent acquisitions in North America - am
  • TISPOL says gig economy tears up enforcement rulebook
    March 4, 2019
    The road safety enforcement sector is facing a crisis. Rulebooks around the world are going to have to change as our roads become a high-pressure workplace for millions of gig economy workers. Geoff Hadwick reports from the TISPOL conference Traffic police forces everywhere will need a fresh approach to regulating the way in which our highways are being used, senior enforcement officers were told at the latest TISPOL European Traffic Police Network annual conference. The World Health Organisation puts it
  • Asecap Days 2025: 'Vision Zero is not a number, it’s about a culture'
    May 29, 2025
    Saving lives and saving road infrastructure were two of the topics at the second and last day of the annual conference of Asecap, the European road tolling association, in Spanish capital Madrid