Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Peter Norton: “My fear is that the technology itself is mistaken for the answer”
    August 5, 2022
    Peter Norton, author of Autonorama, tells Adam Hill why automakers kept the consumer dissatisfied, why Futurama got such a hold on the public imagination – and about how active travel can be promoted
  • Focus on trust as key to growth in mobile payments at CARTES 2013
    October 31, 2013
    The Mobile Payment and Smart Shopping areas at November’s CARTES Secure Connexions Event will focus on innovations and advanced technologies in mobile payments – while a conference entitled “Your future is mobile: Trust it!” will be chaired by Sirpa Nordlund, Executive Director of Mobey Forum, and will highlight the latest developments. Things are moving fast: the speed and scale of the mobile revolution has exceeded most expectations and the numbers speak for themselves: almost half the world’s population
  • San Francisco addresses unsafe vehicle speeds
    July 7, 2021
    Quick-build projects are in Tenderloin district where pedestrians are frequently hit
  • Traffex snapshot reveals enforcement advances
    July 24, 2017
    An indication of just how far beyond spot speed and red light the enforcement sector has progressed was evident in the range of new and improved equipment on display at the recent Traffex event in Birmingham. One of the key trends, particularly in the UK but also evident elsewhere, is the increase in average speed enforcement, according to RedSpeed’s managing director Robert Ryan, who predicts a big increase in installations this year. “The price point has reached a level authorities can afford,” he says, a