Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Financing the US road infrastructure – road user charging?
    February 2, 2012
    In the US, the National Transportation Infrastructure Financing Commission's report to Congress will state that a national, distance-based charging is the only long-term solution to the country's infrastructure financing problems. The Commission's Chair, Rob Atkinson, talks to ITS International
  • The sunshine subsidy for Colorado’s tollways
    January 10, 2014
    David Crawford reports on energy cost cutting on US highways. Just over a year after switch-on and with two global awards under its belt, the longest solar-powered toll road in the US is generating heightened interest in highway applications of alternative energy. The E-407, which loops around the eastern perimeter of the Denver metropolitan area in Colorado, won the International Bridge, Tunnel and Turnpike Association (IBTTA) President’s Overall Award for Excellence at its September 2013 Annual Meeting in
  • The benefit of Lidar: touch, don’t look
    September 28, 2020
    The benefits of Lidar as a safety device for automobiles rather than as an enabler for AVs are easy to overlook – but Dr Jun Pei of Cepton Technologies tells Adam Hill why that would be a big mistake
  • New report indicates reduction in London’s pollution
    July 20, 2015
    A new report, produced by experts at King's College London, for the first time quantifies the health and economic effects of the air pollutant nitrogen dioxide (NO2), where all previous studies have focused on particulate matter (PM2.5). Combined together the effects of both pollutants reveal a higher health impact than previously estimated after taking into account this further pollutant. The study also found that nearly half the health impacts are caused by air pollution outside London such as diesel