Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Vix enables UK first for Stagecoach bus passengers
    June 25, 2012
    A new NFC Phone application developed by Vix is enabling a UK first for Stagecoach bus passengers in Cambridge. The innovative trial, which could lead to a nationwide roll out across select bus and rail services next year, is enabling the small cross section of participating bus users to receive, store and validate their bus tickets using their mobile phone.
  • First Elites for New Zealand
    April 13, 2012
    Elite pay and display parking machines manufactured by Metric Group in the UK have been shipped for the first time to New Zealand. The Aura Elites were ordered by Metric Parking’s distributor Automated Solutions who have implemented a marketing strategy for New Zealand. Metric has also received an order from its Australian distributor TMA for a total of 26 machines, 11 of which are for a hospital. The remainder have been ordered by TMA for stock. The New Zealand and Australia orders follow another export
  • New solutions for catching texting drivers
    October 28, 2016
    Many countries have laws prohibiting texting while driving but enforcement is proving difficult – David Crawford looks at some new approaches being tried by authorities. Finding definitive solutions – technological, regulatory and educational - to the potentially lethal practice of people driving while using mobile phones is proving elusive, while the stakes grow higher.
  • MaaS Market conference platform for pioneering projects
    August 21, 2017
    In opening the session on putting MaaS ideas into practice, Hans Arby, chief executive of UbiGo, told the conference that, “MaaS can mean different things to different people. This is why we decided to run MaaS under real conditions and launch the Gothenburg pilot scheme in 2013.” The trial involved 70 households paying €130/month for 6 months with participants agreeing that 20 cars could be put into storage. More than 12,000 bookings/transactions took place during the trial and there were no drop-outs. Ac