Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • ATS study finds decrease in school bus passing citations
    June 24, 2016
    According to American Traffic Solutions' (ATS) results from the latest review of its CrossingGuard School Bus Stop Arm Safety Camera Programs show the automated enforcement systems continue to deter drivers who might otherwise illegally pass a stopped school bus and put children in danger. The analysis found that 99 per cent of drivers who received one ticket for passing a school bus with its stop arm extended did not receive a second. Additionally, ATS found a nearly 40 per cent decrease in the number o
  • 2015 UITP Global Public Transport Awards announced
    June 12, 2015
    The winners of the 2015 Global Public Transport Awards were announced yesterday evening at the 61st UITP World Congress & Exhibition in Milan, Italy. The International Association of Public Transport (UITP) Awards acknowledge ambitious and innovative mobility projects that contribute towards meeting the sector goal of doubling the market share of public transport by 2025.
  • No in-road equipment for Queensland's free flow toll bridge
    February 1, 2012
    By May this year, the new Gateway Bridge in Brisbane, which is being built alongside an existing bridge, will be open. With it will come an end-to-end free-flow tolling system. Interview with Sue Caelers, Queensland Motorway Ltd. Queensland Motorways Ltd owns and operates 61km of roadway in the area around Brisbane, Australia. This includes the Gateway Bridge and the Gateway Extension, Logan and Port of Brisbane motorways.
  • AV/ridesharing mix wins major auto investment
    May 5, 2016
    The US has a new trend in personal mobility and David Crawford takes a closer look. US automaker General Motors and ridesharer Lyft’s announcement of a strategic partnership aimed at delivering, over time, an integrated network of on-demand autonomous as well as conventional vehicles has taken the nation’s car industry from traditional manufacturing to new arenas.