Skip to main content

Move to modernise London underground leads to strikes

A move by Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers. The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through. TfL claims the meas
February 5, 2014 Read time: 2 mins
A move by 1466 Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers.

The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through.

TfL claims the measures are needed to modernise systems and save US$81 million a year and said that 82 per cent of Londoners backed the ticket office changes. However, a survey of 1,000 tube users for the RMT showed that most passengers believed the strike was justified, with two thirds concerned at ticket office closures and almost nine out of ten saying the mayor should speak directly to the unions.

London Underground Managing Director, Mike Brown, said:  “We’re committed to implement these changes without compulsory redundancies and there’ll be a job for everyone at LU who wants to work for us and be flexible.”

He also committed to keeping all stations staffed and controlled at all times with more staff visible to help customers; more staff in ticket halls and on platforms to help customers buy the right ticket, plan their journeys and to keep them safe and secure; a new 24-hour service at weekends from 2015; and simpler ticketing such as contactless bank card payment.

As the strike action continues, 6674 The Institution of Engineering and Technology (IET) considers the future of totally driverless trains on the London Underground, saying technology has and will continue to transform our journeys underground. Over recent years, travelling on the London Underground has been transformed by noticeable changes in technology, for example with the introduction of the Oyster card and wi-fi on station platforms as well as the introduction of new rolling stock. Other changes are less obvious, such as the introduction of automated driving systems on the Central and Jubilee Lines which gives a more frequent service to the passenger.  Fare collection innovation will continue with contactless payment using bank cards just around the corner.

For more information on companies in this article

Related Content

  • First electric buses hit London’s streets
    December 19, 2013
    Transport for London (TfL) and bus operator Go-Ahead London have begun a trial of the capital’s first electric buses on two routes in the city. The 12-metre single deck buses were built by Chinese manufacturer BYD Auto have zero tail pipe emissions, resulting in lower carbon emissions. The trial will help TfL develop plans for greater use of electric buses in central London in the future, supporting the Mayor’s vision of a central London Ultra Low Emission Zone. The trial will be used to establish wh
  • Helsinki rolls out contactless transit payment
    March 3, 2025
    Trams are latest mode to tap in, following ferry and metro, with buses to come
  • Green light for new approach to bus services in Liverpool
    December 4, 2015
    UK public transport operator Merseytravel is to enter into a formal ‘bus alliance’ initially with operators Arriva and Stagecoach, who together operate 90 per cent of commercial bus services in the Liverpool City region, focused on increasing the number of fare paying passengers, improving customer satisfaction and driving up investment for the benefit of all who use bus services. The ambitious growth target of a 10 per cent increase in passenger journeys, the equivalent of over nine million more journey
  • Technology, shifts in behaviour can improve urban transportation, says Conduent
    May 24, 2017
    According to Conduent’s Customer Experience of Urban Travel report that details findings from a survey conducted in 23 cities in 15 countries, although improved infrastructure plays a critical role in reshaping mobility in today’s cities, the biggest factor in improving urban travel is changing human behaviour. Researchers found that transportation selection is based on habit rather than rational choice, noting that respondents around the globe chose driving their own car over other modes of transport for r