Skip to main content

Move to modernise London underground leads to strikes

A move by Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers. The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through. TfL claims the meas
February 5, 2014 Read time: 2 mins
A move by 1466 Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers.

The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through.

TfL claims the measures are needed to modernise systems and save US$81 million a year and said that 82 per cent of Londoners backed the ticket office changes. However, a survey of 1,000 tube users for the RMT showed that most passengers believed the strike was justified, with two thirds concerned at ticket office closures and almost nine out of ten saying the mayor should speak directly to the unions.

London Underground Managing Director, Mike Brown, said:  “We’re committed to implement these changes without compulsory redundancies and there’ll be a job for everyone at LU who wants to work for us and be flexible.”

He also committed to keeping all stations staffed and controlled at all times with more staff visible to help customers; more staff in ticket halls and on platforms to help customers buy the right ticket, plan their journeys and to keep them safe and secure; a new 24-hour service at weekends from 2015; and simpler ticketing such as contactless bank card payment.

As the strike action continues, 6674 The Institution of Engineering and Technology (IET) considers the future of totally driverless trains on the London Underground, saying technology has and will continue to transform our journeys underground. Over recent years, travelling on the London Underground has been transformed by noticeable changes in technology, for example with the introduction of the Oyster card and wi-fi on station platforms as well as the introduction of new rolling stock. Other changes are less obvious, such as the introduction of automated driving systems on the Central and Jubilee Lines which gives a more frequent service to the passenger.  Fare collection innovation will continue with contactless payment using bank cards just around the corner.

Related Content

  • December 4, 2015
    Green light for new approach to bus services in Liverpool
    UK public transport operator Merseytravel is to enter into a formal ‘bus alliance’ initially with operators Arriva and Stagecoach, who together operate 90 per cent of commercial bus services in the Liverpool City region, focused on increasing the number of fare paying passengers, improving customer satisfaction and driving up investment for the benefit of all who use bus services. The ambitious growth target of a 10 per cent increase in passenger journeys, the equivalent of over nine million more journey
  • May 24, 2017
    Technology, shifts in behaviour can improve urban transportation, says Conduent
    According to Conduent’s Customer Experience of Urban Travel report that details findings from a survey conducted in 23 cities in 15 countries, although improved infrastructure plays a critical role in reshaping mobility in today’s cities, the biggest factor in improving urban travel is changing human behaviour. Researchers found that transportation selection is based on habit rather than rational choice, noting that respondents around the globe chose driving their own car over other modes of transport for r
  • November 26, 2015
    Cubic Launches Ventra mobile app for Chicago public transport systems
    Cubic Transportation Systems, in partnership with customers Chicago Transit Authority, suburban bus operator Pace and commuter rail Metra, has launched the Ventra Mobile App for public transport passengers in Chicago. The one-stop mobile app gives transit passengers who travel on CTA ‘L’ trains or buses, Pace or Metra commuter trains the ability to plan, manage and pay for their journeys for each of the region’s agencies. The companies say this is an industry first for fully integrated regional transit s
  • November 19, 2015
    New London office as Kapsch expands UK operations
    Kapsch has opened a branch office in London to represent its CarrierCom and TrafficCom businesses. The company is a technology supplier to Transport for London’s congestion charging scheme as well as providing Network Rail with GSM-R communications and digital radio communications for the Tyne and Wear Metro. Kapsch TrafficCom is also working with Highways England (and its Dutch equivalent, Rijkswaterstaat) on what it said will be Europe’s most advanced integrated traffic management systems. With the