Skip to main content

Move to modernise London underground leads to strikes

A move by Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers. The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through. TfL claims the meas
February 5, 2014 Read time: 2 mins
A move by 1466 Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers.

The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through.

TfL claims the measures are needed to modernise systems and save US$81 million a year and said that 82 per cent of Londoners backed the ticket office changes. However, a survey of 1,000 tube users for the RMT showed that most passengers believed the strike was justified, with two thirds concerned at ticket office closures and almost nine out of ten saying the mayor should speak directly to the unions.

London Underground Managing Director, Mike Brown, said:  “We’re committed to implement these changes without compulsory redundancies and there’ll be a job for everyone at LU who wants to work for us and be flexible.”

He also committed to keeping all stations staffed and controlled at all times with more staff visible to help customers; more staff in ticket halls and on platforms to help customers buy the right ticket, plan their journeys and to keep them safe and secure; a new 24-hour service at weekends from 2015; and simpler ticketing such as contactless bank card payment.

As the strike action continues, 6674 The Institution of Engineering and Technology (IET) considers the future of totally driverless trains on the London Underground, saying technology has and will continue to transform our journeys underground. Over recent years, travelling on the London Underground has been transformed by noticeable changes in technology, for example with the introduction of the Oyster card and wi-fi on station platforms as well as the introduction of new rolling stock. Other changes are less obvious, such as the introduction of automated driving systems on the Central and Jubilee Lines which gives a more frequent service to the passenger.  Fare collection innovation will continue with contactless payment using bank cards just around the corner.

Related Content

  • January 18, 2022
    Moscow Metro ticketing: your face here
    Metro users in Russian capital Moscow no longer need a card to pay for travel – they just need their face. So does the system actually work? And what about security concerns? ITS International sent Moscow Metro a series of questions – and here are the answers…
  • December 19, 2017
    Bombardier supplies 60 Aventra vehicles for London Rail Structure
    Bombardier has signed a contract with Porterbook and C2c to supply 60 of its Aventra vehicles to be used on the C2c rail franchise from September 2021 with the intention of increasing capacity and improving journeys for commuters into London. The overall value of the rolling stock and maintenance and support services contract is valued £105m ($139m) and will run until November 2029.
  • November 15, 2013
    Maintaining momentum: learning lessons from the London Olympics
    Japan will not only host this year’s ITS World Congress but has been selected for the 2020 Olympics. So what can Japan, and indeed Brazil, learn from the traffic management for London 2012 - Geoff Hadwick finds out. It was a key moment when Olympic boss Jacques Rogge signed off London 2012, calling the Games “happy and glorious.” Scarred by the logistical disaster of Atlanta 1996 and the last-minute building panic for Athens 2008, Rogge clearly thought London 2012 was an object lesson in how to plan and
  • June 28, 2013
    Largest open transit fare system in the US launches in Chicago
    Cubic Transportation Systems, MasterCard and Money Network are to partner in a program to launch what is said to be the largest open transit fare payment system (OSFS) in the US. The Ventra card is about to make its debut with the Chicago Transit Authority (CTA) and suburban bus operator Pace, giving customers two new options to pay for train and bus rides. The Ventra card features two accounts - a closed-loop account for transit payments and an optional reloadable prepaid card that can be used for everyday