Skip to main content

Motorists want roads repaired before smart motorways, says survey

According to research by Bury-based online car supermarket JamJar Direct, which indicates that 47 per cent of Greater Manchester motorists claim to have been affected by the construction works, communications around the M60 smart motorway improvements are sorely lacking. Almost two thirds of Greater Manchester motorists (62 per cent) are aware that the M60 is being turned into a smart motorway, but over 40 per cent, equivalent to 81,000 vehicles per day using affected stretch of M60 between junctions 8 a
December 5, 2014 Read time: 3 mins
According to research by Bury-based online car supermarket JamJar Direct, which indicates that 47 per cent of Greater Manchester motorists claim to have been affected by the construction works, communications around the M60 smart motorway improvements are sorely lacking.

Almost two thirds of Greater Manchester motorists (62 per cent) are aware that the M60 is being turned into a smart motorway, but over 40 per cent, equivalent to 81,000 vehicles per day using affected stretch of M60 between junctions 8 and 20, have no clue about the reasons behind or benefits from the work.

Despite what the 503 Highways Agency refers to as a “robust communication strategy” that includes over 22,000 leaflets, the majority of motorists surveyed by JamJar Direct couldn’t correctly describe what the smart motorway or the benefits.

11.5 per cent of those surveyed believed the mandatory 50 mph limit currently in place around the works was permanent, 5.7 per cent answered that a smart motorway incorporated the hard shoulder at all times, while 23.3 per cent admitted they didn’t know how a smart motorway worked or understood that it was designed to reduce congestion during peak times. 59.5 per cent accurately identified the correct description.

The vast majority of those surveyed (93 per cent) didn’t think the US$313 million spent on improving the motorway was a reasonable price to pay. Five per cent thought it was a reasonable price, while two per cent said US$627 million would be a reasonable cost to reduce congestion on the affected stretch of motorway.

When asked to suggest alternate uses for the smart motorway budget, the most popular suggestion was to fix road surfaces, with 66 per cent of suggestions making reference to pot holes and damaged road surfaces, of which there are an estimated 1,880 in Manchester.

A spokesperson for the Highways Agency said: “The M60 between junction 8 and M62 junction 20 is already one of the most congested routes in the country with nearly 180,000 vehicles using this section of our network every day. It is because the route is so heavily congested, with unreliable journey times, that we are upgrading this important section of our motorway network to a smart motorway.

“We have a robust communication strategy in place to let people know about the scheme and how it will operate once completed. We have held public information exhibitions, distributed over 22,000 leaflets to local residents, shared information with stakeholders, local councillors and local authorities, provided information through our website and social media.   

“By alleviating congestion, we make journeys more reliable which creates economic benefits. Our scheme economic assessment has concluded that for every £1 we invest in the scheme we get £3 in economic benefits in return.”

A spokesperson for JamJar Direct said: “Being held up is always frustrating, but some of the frustration for many motorists could be mitigated if they better understood the benefits of the work. The Highways Agency has a duty to ensure road users understand the benefits of the work and at present, it seems that many of the region’s road users aren’t sure what is going on.”

For more information on companies in this article

Related Content

  • Greater Manchester signs significant new service contract with Siemens
    April 19, 2012
    Greater Manchester Combined Authority with Transport for Greater Manchester have awarded to Siemens one of the most significant service contracts of its kind for the long-term maintenance of traffic signalling equipment across all ten districts of Greater Manchester. Under Transport for Greater Manchester’s guidance, the service contract is designed to secure substantial energy savings and reduce carbon emissions.
  • ITS World Congress debates perceptions of enforcement
    December 4, 2012
    The technical programme of this year’s ITS World Congress in Vienna includes a special session on the image of enforcement. ITS International examines the scale of the problem and what can be done about it. Debate on the merits and difficulties of enforcing speed limits appears centred on a conflict of principles. Put very simply, local communities, people living close to busy or hazardous roads, want to see traffic speeds calmed. Drivers on those roads, on the whole, want their principle of freedom to be m
  • Going the distance
    February 27, 2012
    Back in 1982, the TV series Knight Rider was first aired.
  • UK's Hindhead tunnel pushes the boundaries of traffic management
    January 23, 2012
    The new Hindhead Tunnel is the first in the UK to use radar-based incident detection. Paul Arnold, project manager with the Highways Agency, talks about the project. The comparatively remote location of the A3 Hindhead Tunnel has resulted in it becoming one of the most sophisticated in the UK in terms of monitoring and control systems, according to Paul Arnold, project manager for the Highways Agency (HA), which manages strategic roads in England and Wales. It is the first tunnel in the UK to use radar for