MBTA chooses Cubic to deliver next-generation fare payment system

Cubic Transportation Systems (CTS) has been selected by the Massachusetts Bay Transportation Authority (MBTA) to install a fare payment system for the region’s multi-modal transit system to allow payment flexibility for customers. The base contract award includes an approximate $575 million (£433 million) for implementation with ten years of operations and maintenance as well two five-year extension options. The agreement also involves a public-private partnership, in which Cubic and John Laing will
November 22, 2017 Read time: 2 mins

378 Cubic Transportation Systems (CTS) has been selected by the Massachusetts Bay Transportation Authority (MBTA) to install a fare payment system for the region’s multi-modal transit system to allow payment flexibility for customers. The base contract award includes an approximate $575 million (£433 million) for implementation with ten years of operations and maintenance as well two five-year extension options.

The agreement also involves a public-private partnership, in which Cubic and John Laing will arrange the funding for the implementation and operation of the system to help MGTA finance the capital updating program while transferring key risks to both companies. The award is subject to contract finalization.

Additional access will be created for users through a retail merchant network as well as optimum placement and types of ticket vending machines, kiosks and wide-aisle gates. Customers will be able to review transactions, set up payment methods, enable autoloads and load value and products; and a mobile app that offers the same functionality as the website.

Personalized transit accounts will be set-up for users to view ride history, check balances, add value as well as report lost or stolen cards to protect their funds. Mobile phones can also be used like ticket vending machines to check account balances and recharge fare accounts anywhere to provide greater convenience and shorter lines.

Cubic will be responsible for the design, integration, supply and implementation of the system as well as the platform and back office hosting; card fulfilment; financial services including clearing and settlement; and the retail merchant network. Equipment will include fare validators, fare gates and vending machines for all MBTA subway and rail stations, in addition to more than 1,000 buses.

Matt Cole, CTS president, said: “We have listened to and heard what Bostonians have to say about their aspirations for a new payment system, and we understand the challenges to transition from CharlieCard to the next generation system. From the many focus groups we conducted; community groups we spoke with; conversations with city leaders; and, other important voices of Boston's culturally-rich neighbourhoods, we are confident our system design addresses the accessibility and equity concerns of all the communities served by the MBTA, many of whom said they want simplified and seamless options for travel."

For more information on companies in this article

Related Content

  • Cubic to install mobile ticketing system in Ireland
    April 25, 2019
    Cubic Transportation Systems (CTS) has won a contract valued more than $4 million from Ireland’s National Transport Authority (NTA) to deliver a mobile ticketing system. CTS says the solution will provide users with a single capability to purchase tickets for multiple public transport operators. It enables multimodal transportation via an integrated user interface while the mobile ticketing app allows passengers to purchase tickets and manage accounts online. CTS’s solution is already being rolled out
    Read More
  • Double awards for Cubic and TfL’s contactless payment system
    March 19, 2015
    Cubic Transportation Systems and Transport for London’s (TfL) contactless bankcard payment system are the proud recipients of two prestigious awards for Outstanding Project at the 2015 UK Rail Industry Awards, followed by Most Innovative Transport Project at the London Transport Awards. Launched in 2012, the contactless bankcard system was extended in 2014 to cover London’s entire transit network – including Tube, rail, and bus and tram services. The success of the contactless payment project in London is b
    Read More
  • Masabi named as finalist for global mobile award
    February 7, 2013
    The JustRide end-to-end Smartphone Ticketing system for transit developed by mobile transport ticketing supplier Masabi has been named as a finalist in this year's Global Mobile Awards in the Best Mobile Innovation for Smart Cities category alongside AT&T, Vodafone, Huawei, Streetline and ZTE. The first JustRide system was launched on Boston's commuter rail network in November 2012 and, says the company, within seven weeks had already sold more than 100,000 tickets and now accounts for almost 10 per cent of
    Read More
  • Major Middle East ticketing contract for Indra
    January 13, 2015
    Indra is to implement its contactless ticketing systems, access control and cell phone payment solutions for the new public transportation system currently under construction in Riyadh, the capital of Saudi Arabia. The US$314 million contract was awarded by ArRiyadh Development Authority (ADA), the company responsible for modernising Riyadh's infrastructures and also includes maintenance and technological assistance for ten years. Indra will develop an advanced pricing management system for the city's
    Read More

Highlighted Content