Skip to main content

MaaS to replace 2.3bn annual car journeys by 2023, says Juniper

Mobility as a Service (MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research. This compares with 17.6 million globally in 2018. According to the study from Juniper Research, western Europe will account for 83% of global MaaS trips in 2023. Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.
October 1, 2018 Read time: 2 mins
Mobility as a Service (8356 MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research.


This compares with 17.6 million globally in 2018.

According to the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external study false https://www.juniperresearch.com/researchstore/iot-m2m/mobility-as-a-service/mobility-as-a-service-full-research-suite false false%> from 7194 Juniper Research, western Europe will account for 83% of global MaaS trips in 2023.

Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.

Research author Nick Maynard says Helsinki’s winning position is a result of collaboration between the country’s government and MaaS vendors.

“Stakeholder partnerships are fundamental to MaaS in order to develop a viable multi-modal system delivering significant cost- and time-savings to the user,” Maynard explains.

According to the report, the success of public-private partnerships, the high quality of transport service provision and positive trial outcomes are major factors for MaaS traction in Europe.

MaaS introduction is also expected to lead to annual time savings of over 500m by 2023.

The on-demand service enabled by MaaS will lead to more efficient use of road vehicles, reducing peak traffic levels and lowering both congestion and air pollution, Juniper adds.  

In the US, MaaS is predicted to grow more slowly due to what Juniper describes as a fragmented state and federal system, combined with ‘lukewarm’ legislative support for regulation.

In a separate %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external white paper false https://www.juniperresearch.com/document-library/white-papers/why-mobility-as-a-service-is-the-future-of-city-tr false false%>, Juniper says MaaS could reduce demand for new vehicles and heighten a need for car manufacturers to establish new business models.

Why Mobility-as-a-Service Is the Future of City Transport says manufacturers could switch ownership models or invest in new concepts and technology – both of which require significant investment.

Also, governments will need to invest heavily in electric vehicle charging point provision and smart grid technologies to manage power requirements.

Additional funding will also be required to meet the increase in public transport services brought about by MaaS, the paper emphasises.

Juniper insists the ticketing and subscription models adopted by different vendors is crucial to the success of MaaS. The document estimates that journey planners will work with ticketing vendors to ensure a comprehensive MaaS experience for all users.

Related Content

  • Open dialogue on USDOT ITS Strategic Plan
    July 26, 2013
    The US Department of Transportation (USDOT) is offering the public a great opportunity to share its views and be a part of the development of the Department's next ITS Strategic Plan. This plan will identify the ITS-related research, development, and education areas that the USDOT will focus on for the rest of the decade. Various opportunities exist for the public to provide input, including an online feedback site.
  • ITS America concerned over use of 5GHz spectrum band
    February 28, 2013
    ITS America has raised con­cerns with the US Federal Communications Commission (FCC) over the potential use of the 5GHz band spec­trum by unlicensed national information infrastructure devices. It wants to protect the 5.9GHz band for dedicated short-range communications (DSRC)-based systems. These crucially underpin the development of connected vehicle (CV) technologies which could help slash the US’ annual tally of six million road traffic accidents and over 30,000 deaths. Within the US Department of Trans
  • Colorado signs exec order to support transition to ZEVs
    January 25, 2019
    Governor of Colorado Jared Polis has signed an executive order which outlines a suite of initiatives to support a transition to zero emission vehicles (ZEV) in the US state. Polis says: “Our goal is to reach 100% renewable electricity by 2040 and embrace the green energy transition already underway economy-wide” He believes the public health and environmental benefits of widespread transportation electrification will increase as the state moves towards a cleaner electric grid. The initiatives include
  • Patented card lamination technology
    November 20, 2013
    Melzer’s inline systems for the manufacture of MRTD products like eNID cards or driving licences, border crossing documents or ePassports laminate for only 20-30s at 180-200C. This patented technology ensures a gentle lamination of the electronics (RFID inlays) and other security features like special ink, security thread and so on. The modular design and customized solutions are further advantages. Additionally Melzer offers revolutionary inlay production solutions for ID cards and passports based on pla