Skip to main content

MaaS to replace 2.3bn annual car journeys by 2023, says Juniper

Mobility as a Service (MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research. This compares with 17.6 million globally in 2018. According to the study from Juniper Research, western Europe will account for 83% of global MaaS trips in 2023. Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.
October 1, 2018 Read time: 2 mins
Mobility as a Service (8356 MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research.


This compares with 17.6 million globally in 2018.

According to the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external study false https://www.juniperresearch.com/researchstore/iot-m2m/mobility-as-a-service/mobility-as-a-service-full-research-suite false false%> from 7194 Juniper Research, western Europe will account for 83% of global MaaS trips in 2023.

Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.

Research author Nick Maynard says Helsinki’s winning position is a result of collaboration between the country’s government and MaaS vendors.

“Stakeholder partnerships are fundamental to MaaS in order to develop a viable multi-modal system delivering significant cost- and time-savings to the user,” Maynard explains.

According to the report, the success of public-private partnerships, the high quality of transport service provision and positive trial outcomes are major factors for MaaS traction in Europe.

MaaS introduction is also expected to lead to annual time savings of over 500m by 2023.

The on-demand service enabled by MaaS will lead to more efficient use of road vehicles, reducing peak traffic levels and lowering both congestion and air pollution, Juniper adds.  

In the US, MaaS is predicted to grow more slowly due to what Juniper describes as a fragmented state and federal system, combined with ‘lukewarm’ legislative support for regulation.

In a separate %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external white paper false https://www.juniperresearch.com/document-library/white-papers/why-mobility-as-a-service-is-the-future-of-city-tr false false%>, Juniper says MaaS could reduce demand for new vehicles and heighten a need for car manufacturers to establish new business models.

Why Mobility-as-a-Service Is the Future of City Transport says manufacturers could switch ownership models or invest in new concepts and technology – both of which require significant investment.

Also, governments will need to invest heavily in electric vehicle charging point provision and smart grid technologies to manage power requirements.

Additional funding will also be required to meet the increase in public transport services brought about by MaaS, the paper emphasises.

Juniper insists the ticketing and subscription models adopted by different vendors is crucial to the success of MaaS. The document estimates that journey planners will work with ticketing vendors to ensure a comprehensive MaaS experience for all users.

Related Content

  • April 22, 2013
    Open Roads updates Alaska’s 511 website and wins Virginia contract
    Open Roads and the Alaska Department of Transportation and Public Facilities (DOT&PF) have introduced a new version of the 511 Traveler Information Website
  • October 26, 2018
    BYD delivers electric buses in Nepal
    BYD has delivered five electric C6 buses to the Ministry of Culture, Tourism and Civil Aviation in Kathmandu to help improve air quality in Nepal. The buses will operate in Lumbini, a Buddhist pilgrimage and UNESCO (United Nations Educational, Scientific and Cultural Organisation) world heritage site. This deployment is part of a wider initiative from the Nepalese government to replace 1,000 taxis in Kathmandu Valley, as well as school buses, with electric vehicles. Last month, BYD also delivered 12
  • March 19, 2018
    Insights into Mobility as a Service
    Mobility as a Service (MaaS) is one of, if not the, biggest changes in the transport sector for many decades and ITS International’s stand is the place find out everything there is to know about MaaS - from concept to delivery. Having already run two successful MaaS Market conferences in London, the company is at Intertraffic highlighting its first US conference which is being run with the support of City of Atlanta and Georgia’s State Road & Tollway Authority. The US conference will take place in Atlanta
  • March 13, 2013
    ITS International 2013 Readership Survey
    The ITS International 2013 Readership Survey is now out! You may have received an invitation earlier in the week to complete the 2013 Readership Survey. The Readership Survey was sent exclusively to our registered subscribers asking them to comment on all aspects of ITS International; print, eNewsletter and website. This is a great opportunity for you to give input directly to the editorial team and help shape the future of the magazine.