Skip to main content

MaaS to replace 2.3bn annual car journeys by 2023, says Juniper

Mobility as a Service (MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research. This compares with 17.6 million globally in 2018. According to the study from Juniper Research, western Europe will account for 83% of global MaaS trips in 2023. Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.
October 1, 2018 Read time: 2 mins
Mobility as a Service (8356 MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research.


This compares with 17.6 million globally in 2018.

According to the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external study false https://www.juniperresearch.com/researchstore/iot-m2m/mobility-as-a-service/mobility-as-a-service-full-research-suite false false%> from 7194 Juniper Research, western Europe will account for 83% of global MaaS trips in 2023.

Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.

Research author Nick Maynard says Helsinki’s winning position is a result of collaboration between the country’s government and MaaS vendors.

“Stakeholder partnerships are fundamental to MaaS in order to develop a viable multi-modal system delivering significant cost- and time-savings to the user,” Maynard explains.

According to the report, the success of public-private partnerships, the high quality of transport service provision and positive trial outcomes are major factors for MaaS traction in Europe.

MaaS introduction is also expected to lead to annual time savings of over 500m by 2023.

The on-demand service enabled by MaaS will lead to more efficient use of road vehicles, reducing peak traffic levels and lowering both congestion and air pollution, Juniper adds.  

In the US, MaaS is predicted to grow more slowly due to what Juniper describes as a fragmented state and federal system, combined with ‘lukewarm’ legislative support for regulation.

In a separate %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external white paper false https://www.juniperresearch.com/document-library/white-papers/why-mobility-as-a-service-is-the-future-of-city-tr false false%>, Juniper says MaaS could reduce demand for new vehicles and heighten a need for car manufacturers to establish new business models.

Why Mobility-as-a-Service Is the Future of City Transport says manufacturers could switch ownership models or invest in new concepts and technology – both of which require significant investment.

Also, governments will need to invest heavily in electric vehicle charging point provision and smart grid technologies to manage power requirements.

Additional funding will also be required to meet the increase in public transport services brought about by MaaS, the paper emphasises.

Juniper insists the ticketing and subscription models adopted by different vendors is crucial to the success of MaaS. The document estimates that journey planners will work with ticketing vendors to ensure a comprehensive MaaS experience for all users.

Related Content

  • April 18, 2019
    Quarter of Brits ‘would fund smart city solutions from tax’
    Almost a quarter (24%) of British people would be willing to fund smart city solutions using their own tax contributions, according to new research from ATG Access. Part of road barrier specialist ATG’s ‘Smart cities: Turning the dream into a reality’ report, the research found that more than half (57%) would be happy for their tax to go towards smart traffic lights, and 44% for smarter signs which give real-time traffic updates. Nearly a quarter (24%) said they would also be willing to fund smart barrie
  • January 17, 2014
    10th ITS European Congress app development contest
    ITS Finland, host of the 10th ITS European Congress, has launched the ‘ITS in your pocket’ app development competition, providing an opportunity for companies, teams and individuals to compete for a total prize sum of €100,000 (US$136,000). Apps should provide solutions to improve transport safety, efficiency and sustainability, make transport systems more comfortable and should focus on the user needs.
  • July 3, 2015
    European Transport Conference
    The 43rd European Transport Conference, organised by the Association for European Transport, takes place at Campus Westend, Goethe University, Frankfurt, Germany on 28 - 30 September 2015. The conference brings together people working in research, industry, and public policy to network, exchange knowledge, and inspire new ideas. First-class speakers from across the transport industry will talk on themes including: planning for the future, equity in transport, cycling, climate change, and emissions. Th
  • October 23, 2018
    Scoot Networks to deploy electric scooters in Chile
    Scoot Networks will gradually deploy 500 electric scooters in Santiago, Chile, to offer citizens a more sustainable mobility option. The pilot programme will take place in Las Condes' business district as part of an agreement with mayor Joaquin Lavin. Gonzalo Cortez, general manager for Santiago, says the scooters reduce air pollution, make streets safer, keep money in the local economy and makes mobility more affordable. In June, Scoot delivered 500 electric scooters and 1,000 electric bicycles in