Skip to main content

MaaS to replace 2.3bn annual car journeys by 2023, says Juniper

Mobility as a Service (MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research. This compares with 17.6 million globally in 2018. According to the study from Juniper Research, western Europe will account for 83% of global MaaS trips in 2023. Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.
October 1, 2018 Read time: 2 mins
Mobility as a Service (8356 MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research.


This compares with 17.6 million globally in 2018.

According to the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external study false https://www.juniperresearch.com/researchstore/iot-m2m/mobility-as-a-service/mobility-as-a-service-full-research-suite false false%> from 7194 Juniper Research, western Europe will account for 83% of global MaaS trips in 2023.

Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.

Research author Nick Maynard says Helsinki’s winning position is a result of collaboration between the country’s government and MaaS vendors.

“Stakeholder partnerships are fundamental to MaaS in order to develop a viable multi-modal system delivering significant cost- and time-savings to the user,” Maynard explains.

According to the report, the success of public-private partnerships, the high quality of transport service provision and positive trial outcomes are major factors for MaaS traction in Europe.

MaaS introduction is also expected to lead to annual time savings of over 500m by 2023.

The on-demand service enabled by MaaS will lead to more efficient use of road vehicles, reducing peak traffic levels and lowering both congestion and air pollution, Juniper adds.  

In the US, MaaS is predicted to grow more slowly due to what Juniper describes as a fragmented state and federal system, combined with ‘lukewarm’ legislative support for regulation.

In a separate %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external white paper false https://www.juniperresearch.com/document-library/white-papers/why-mobility-as-a-service-is-the-future-of-city-tr false false%>, Juniper says MaaS could reduce demand for new vehicles and heighten a need for car manufacturers to establish new business models.

Why Mobility-as-a-Service Is the Future of City Transport says manufacturers could switch ownership models or invest in new concepts and technology – both of which require significant investment.

Also, governments will need to invest heavily in electric vehicle charging point provision and smart grid technologies to manage power requirements.

Additional funding will also be required to meet the increase in public transport services brought about by MaaS, the paper emphasises.

Juniper insists the ticketing and subscription models adopted by different vendors is crucial to the success of MaaS. The document estimates that journey planners will work with ticketing vendors to ensure a comprehensive MaaS experience for all users.

For more information on companies in this article

Related Content

  • Your life in their hands
    March 27, 2018
    Rail, bus and taxi operators are realising significant savings by switching to ride scheduling, booking and monitoring apps that help them greatly automate their operations - while simultaneously offering their smartphone-wielding passengers the information they crave. Indeed, most of today’s transportation apps offer customers instant access to your system via mobile phone, where they can book and pay for a ride, get real-time status on their train, bus, or taxi - greatly reducing the overhead you normally
  • Register for USDOT connected vehicle PlugFests
    May 2, 2014
    The USDOT will hold its next two connected vehicle PlugFests on 13-15 May in Farmington Hills, Michigan and on 24-26 June in Palo Alto, California. PlugFests provide venues for vendor-to-vendor connected vehicle device testing to help ensure that devices and systems meet the base standard requirements and level of interoperability necessary for the Southeast Michigan Connected Vehicle Test Bed Deployment 2014 Project.
  • Washington Post game highlights AV flaws
    September 11, 2019
    Mind the kangaroos! That is among the more surprising suggestions in a new entertainment which purports to illustrate the pitfalls of autonomous vehicles (AVs). US media giant The Washington Post has created a short interactive game which “shows readers how autonomous cars function and breaks down the technology to educate viewers about their limitations and challenges”. These include sensor blind spots and confusion over what other road users are about to do. The five-minute game takes the form of a jou
  • Ertico reveals new ITS event for 2020 in Russia
    September 17, 2019
    Ertico – ITS Europe has announced it is to hold the first-ever Central Eastern European Congress next year. Hosted by the city of Kazan, in south-west Russia, the event will focus on cooperation with Russia, the Commonwealth of Independent States (which comprises a number of countries formed after the break-up of the Soviet Union) and Central Eastern countries, says Ertico. It will take place in Kazan, Tatarstan on 21-24 September 2020 and there is a preview of the event in the city next month, on 3-4 Oct