In his keynote address to the second day of
With the MaaS app showing travellers all available travel options for every trip, participating transport providers get visibility to a large pool of potential new customers. However, customer loyalty diminishes and means the difference between winning and losing could come down to minor oversights, sub-optimal services or poor timetabling.
Dr Artur Mausbach from the Royal College of Art will expand on this view as he examines how this changing face of transport is influenced by, and impacts on, the design of vehicles, stations, bus stops and modal interchanges. And in an unusual theme for a transport conference,
Many more vital aspects of MaaS will be examined and debated during the conference. For more details and to book tickets, go to %$Linker: