MaaS could lead to ‘unintended negative consequences’, say UK politicians

Mobility as a Service (MaaS) could lead to ‘unintended negative consequences’, according to influential figures in the UK parliament. The House of Commons Transport Committee’s report on MaaS suggested that increased road congestion and poorer air quality – as well as ‘social and digital exclusion’ – could be the unwanted outcomes of the widespread adoption of MaaS schemes. “Early research and piloting of MaaS should focus not only on maximising the potential benefits but also on mitigating potential
February 11, 2019 Read time: 2 mins
Mobility as a Service (8356 MaaS) could lead to ‘unintended negative consequences’, according to influential figures in the UK parliament.


The House of Commons Transport Committee’s report on MaaS suggested that increased road congestion and poorer air quality – as well as ‘social and digital exclusion’ – could be the unwanted outcomes of the widespread adoption of MaaS schemes.

“Early research and piloting of MaaS should focus not only on maximising the potential benefits but also on mitigating potential negative effects that could arise,” the MPs on the committee said in their report.

They added: “MaaS should be tested under as wide a variety of conditions as possible if those in local and central government considering MaaS or who are responsible for designing policies and commissioning schemes are to understand and avoid these potentially costly unintended consequences.”

The report also calls on the UK 1837 Department for Transport (DfT) to become “a more active participant in shaping the evolution of MaaS”, rather than observing as private companies and local authorities make the running.

The DfT should “help to support a much more varied ‘test and learn’ approach to the implementation of MaaS”, it adds, collecting data on a diverse range of MaaS projects and “sharing best practice between local and regional authorities and MaaS platform providers”.

The government should also examine “what steps it needs to take to ensure there is fair market competition and that users’ financial interests are protected”.
Paul Campion, CEO of 7800 Transport Systems Catapult, told MPs: “We are at a critical point at the moment. It is not too late to do the right thing, but the longer we leave it, the more private companies will try to monopolise, because that is how they work.”

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